John and Connie: Hi, and welcome

to another episode of Celebrating

Small Family Businesses where

we showcase passion in action.

And today we are celebrating Ron

and Lori Genna of Hudson Duct

Cleaning in Hudson, Florida.

Hey Ron.

Hey Lori.

Ron and Lori: Hi.

Hi.

John and Connie: Welcome to the podcast.

Welcome to the show.

Ron and Lori: Thank

John and Connie: So that introduction, uh,

that last little part is a new edition.

And, so I had to really think

about it as I was saying it and

we may edit a little bit of that.

This is a wonderful

thing about podcasting.

We can edit half a word

if we want to, right.

So tell us a little bit about like how

did Hudson Duct Cleaning come to be?

Ron and Lori: So, yeah.

Um, I did a lot of networking in different

groups in the area for the last 20

years or so, somewhere around there.

Lori, Lori and I both have been

involved in different groups.

There's a group out of Spring Hill

and I met this man, Dan Chapman.

And Dan actually, uh, he, he created this

program, you know, of, of this type of.

Sanitizing air ducts instead of

going in there with whips and

brushes and all that kind of thing.

And so, um, he kind of created

that whole, that whole thing.

And so he did our house, right?

Mm-hmm.

He did our mother's house and we knew

him for all these, all those years.

Well, when I turned 62 years old, I said

to Laurie, I said, I guess I'm gonna be

able to retire now, because I'm gonna

have a Social Security check coming in.

Then I looked at the check and

said, Whoop, I better do something.

Rethink that idea.

John and Connie: Yep.

Ron and Lori: So I went ahead and I bought

a, uh, Prius and I started to, uh, do some

Ubering, just, just, you know, passive

income just to make a little income.

And I wound up doing pretty good.

I was making eight to nine hundred a week,

sometimes a thousand a week and that kind

of stuff for, you know, for Uber driving,

it was, it was good.

And I love talking to people and

people has always been my thing.

So, uh, that kind of fit right

in with my character and all.

And so I'm talking to Dan , as he

came to treat one of the houses

and, and he said, my goodness, you

know everything about my business.

Why don't you buy like a, a limited

partnership or a franchise or something?

I went home to Lori and I was doing

the Uber for maybe 6 to 8 months or

maybe a little bit longer than that.

I said, you know, I I just need

to get more involved in something

where I can make some decent

money and that kind of thing.

And so, uh, we, we wound up talking to him

about it and uh, discussed the proposition

of buying a limited partnership.

And, I said to him, you, do you

think it's, it's possible that if

I worked pretty hard at it, I can

make a thousand dollars a week?

And he just kind of looked at me with a

puzzled look, like are Are you for real?

You know, like a thousand bucks a week.

You know, that was like,

that's like nothing in the

business that he was doing.

You know, he says sometimes

we make that in a day.

I came home and talked to Laurie and

we, we discussed it, we put the money

aside and we, we paid him and, and

he trained us in this, uh, industry.

And then, we went ahead and got

OSHA certified where we studied

mold, bacteria, fungus, and virus.

And so we're OSHA certified

for mold remediation.

So that, that became

an, an incredible thing.

So we started the business, what,

about four and a half years ago, right?

We started it at right

about the time of COVID.

John and Connie: Oh, perfect.

Well, perfect.

Maybe, I don't know.

So that's a great question because.

We're talking about

something that, there we go.

We're talking about something

that not only kills mold, but

it also kills other bacteria.

Right?

And viruses.

So sanitation became a big deal during

Covid and, and was it a boom for you?

Ron and Lori: We well did

really well for when, yeah.

Right.

You

John and Connie: I would think.

Ron and Lori: We had people come

to the house with COVID, because

they so desperately wanted to

get out of their home just 'cause

everybody was so homebound.

They said, can we come over?

We just wanna come over for coffee

and maybe play a game or two.

Sure.

Come on over.

They're here and they're

like just sweating profusely.

And I'm like, are you guys alright?

No, We're fine.

We're fine.

Night goes, they leave.

The next morning they text and

say, we're so sorry, but we

both tested positive for Covid.

We knew it and, and we're like, Okay,

we kind of knew something was, we're so

sorry we just had to get outta the house.

I said, no worries.

The house has been treated and

everything's good, and we never had the

first symptom, the first issue ever,

because the house had been treated.

And because you know, the antimicrobials

are, they, they last in the system

and when you're running the fan,

those uh, natural antimicrobials are

cleaning the air and, and any kind

of bacteria or virus in the air,

uh, well, it's out of their mouth.

You know, it's an airborne virus, right.

John and Connie: Right.

Mm-hmm.

Ron and Lori: uh, MRSA,

different things of that nature.

And so it winds up that, um, it

takes two hours for a virus to

settle, for it to be effective.

So if it's coming out of their

mouth and it's being introduced to

antimicrobials, it's dying immediately.

And so tell people when I do a job.

And hopefully I told you to you

guys this when I did yours there.

But we always tell people that, uh, when

you have company coming, run your fan,

just the fan by itself, it doesn't have

to have the air on, but the fan for a half

hour before they come and, and an hour

after they leave, in case they come in,

you don't know what people are carrying.

They

John and Connie: don't even know.

They don't know

Ron and Lori: themselves..

You know, they got kids that go to

school, they bring home everything.

How we got introduced to the whole

thing, and it's been wonderful.

The first year we, we, uh,

signed up and we did a thing

with RGA, a networking company.

I don't know if you're

familiar with them or not.

John and Connie: Yeah, kind of familiar.

Ron and Lori: Revenue

Generating Activities.

And so we, we signed up with them,

uh, was introduced to them by

a man named Gordon, Dr. Gordon.

And, um, he introduced us to them.

And, and the first year was, we

could say we, they did about 40%.

They gave us about 40% of our business.

Yeah.

Every year since then, it has doubled

and doubled again and doubled again.

You know, so just shows you.

It's a necessity and we don't ever ask

for reviews or testimonies, but people

give us reviews and testimonies, like

the most incredible things that they say.

And I'm, I'm taken back and I get

excited to hear what they have to say.

Uh, Well it was, from another

group, but she never said anything.

was getting ready to contact her

for her annual renew, her annual

reshoot, and she, I saw a post.

She said she put on there, her

review that it was last year.

She said, when I had it done, my son had

allergies, was on allergy medication.

She said, antibiotics,

antibiotics, sinus infection.

She said it was over

and over and over again.

She said, since we had this done,

she says, neither one of us have

been on anything, had any issues.

Yeah, and I'm like, I had no idea until

I called her for the annual re-shoot.

I'm like, wow, this is great.

Like a great testimony.

Wow!

That excites us.

Yeah.

when we hear stuff like

that.

And we didn't even know it.

It was almost a year later.

Mm-hmm.

When she actually told us

about this, we had no idea.

You know, bad news travels fast.

The good stuff takes.

John and Connie: It takes more time.

Exactly.

That's right.

Well, if you've got, um, a bruise

or, or something hurts, right?

It's notifying you that

something's going on right now,

But, try to remember the last

bruise you had before that.

Where was it?

Right.

It's, we forget really fast.

So the, when the pain stops, we just

move on to the next thing, move on

to the next pain, whatever that is.

Oh my goodness.

I, I've gotta ask about the,

the franchise part of it.

You said limited partnership, but I had

heard franchise before and I was thinking

that maybe this was a national franchise.

Is it not?

Is it just local that this guy created?

Ron and Lori: not really.

No, it's not.

It's the guy actually, uh, who

created again, Dan Chapman.

He, he probably has sold maybe 30, 35.

of these limited

partnerships to people

in different states.

Even I know there's, uh, there's some in,

uh, uh, Texas and there's some in Georgia

and that kind of like, that's done.

Since then, he's moved.

He's moved to, I think, no.

Washington.

Washington, Washington.

And uh, so I'm sure there's another

branch going on in Washington right now.

John and Connie: I would bet.

They have plenty of

humidity there, and so.

State or DC?

Ron and Lori: Uh, DC

No state, no Washington

John and Connie: State.

Yeah.

Ah, turns out we lived

there for a while, so.

Yeah.

Well they used to joke about, they,

they, they have slugs out there

that are, you know, uh, I mean

serious big slugs and kid, they joke

about that being the state bird,

but like we do with our

famous Palmetto bugs.

Yeah.

But yeah, they,

moved down here to Florida, I was

18 years old and I came down, I

never seen a palmetto bug before.

And um, and I moved into a, an apartment

complex that had these, these big

beams go running across, you know,

rustic beams going across there.

I was in bed, uh, one night and I

felt something land on my chest.

It just fell off the beam.

Right on my chest.

And so I instantly just did this,

you know, and squeezed and I felt

all those, like something in my head.

I looked

John and Connie: Oh my goodness.

Welcome to Florida.

I'm telling you, I can, I can remember

waking up and feeling something

and waking up and having something

crawling on my arm, and, uh, oh yeah.

But probably my worst one was I, I

had a hoodie, you know, a hoodie,

hooded sweatshirt, and I put it on,

zipped it up and threw the hood up and

whatever it was in the hood, and it

went down my back and I was dancing.

Connie probably remembers

that it was quite a show.

Oh, I do.

was, it was, it was quite funny actually.

Oh, Florida.

Ron and Lori: That funny,

John and Connie: Told you we

have fun on these podcasts.

right.

Ron and Lori: you, that's.

John and Connie: No, no, no.

The only one I really had was

we were sitting in a movie

theater and I had my arm down and

Ron and Lori: Oh,

John and Connie: yeah.

Ron and Lori: I think there's only one

thing that could be worse than that,

and that would be like if a mouse or,

John and Connie: There you go.

Yeah, I would, I would

like not like that either.

Yeah.

Yeah, yeah.

So, well, so let's get off of bugs.. Yeah.

So for about, about four years

ago, and you, you found this,

but I know from knowing you.

So for our listeners, uh, we have,

we have met, you mentioned we are,

you know, um, customers of yours

and, um, and love your, the product.

Love it.

And, um.

I just look forward to, to it

coming because I love the smell.

Yeah.

Yeah.

Oh, it does.

Fabulous.

And, um, then, uh, we've also,

you know, been involved in that

same, uh, networking group.

So we, we do have a, a history together.

So I've heard you speak, and I know

that prior to this, you, you know,

back in many years past, you guys have

been in business together in, in real

estate investing and, and flipping.

Is that right?

Ron and Lori: That's correct.

You know, um, I guess years ago we,

we decided, uh, you know, not to allow

other people to determine how much

we're worth, you know, but, and that,

that would be, you know, JOB, right.

And so I've, I've, I've been unemployed

for like 35 years, you know, so

self-employed.

But, um, we, when we got together,

I, I was, um, just now breaking into,

I'll tell you a, a really funny story.

You ever heard of the

company called Melaleuca?

John and Connie: Mm-hmm.

Ron and Lori: So, you know, I went

to work hard and built a, a pretty

large organization with Melaleuca.

I did it in three Denny's.

The Denny's in Hudson, the Denny's

in Trouble Creek Road and the

Denny's down at Palm Harbor.

I would meet people every day at a

different Denny's and sign 'em up and,

and I had a pretty good, uh, was very

good at it.

Business.

Yeah.

And so, so then it wound up at, uh,

you know, Lori and I got together.

I was, I was just getting into

buying and selling properties and

so, uh, I had look at it and say.

This don't make any sense.

I'm getting $25 for a signup

fee and maybe $2.50 on their

order every month, you know?

So I had to build up a whole bunch

of them, and I had it to where I was,

I was doing maybe about a thousand

$1,200 a month in, in residual income.

Well, it's kind of a funny thing because.

Um, we, we, and I'm going into the

real estate part of it, but here

it is 22 years later now, um, that

I, in 21 years of that, I haven't

even looked at that business.

And every month we still get

a check from Melaleuca, which

is a great testimony to the,

Wow, that particular company.

John and Connie: it is.

And that, that also puts you in a

rare, you know, a top, I don't know if

it's top 10% or 5% or whatever, but.

in that industry that Oh yeah,

Ron and Lori: Down, down, down, down.

John and Connie: it, yes, that is,

it will because there's, there's,

there's attrition in people's lives

change and you know, it, there

Ron and Lori: I'm not on top of it.

I don't

connect with it for 21 years.

I haven't looked at it, you

know, so, but that broke me into

buying and selling properties.

And so when I got with Lori, you know,

with her, her, the thing I was missing

was those all organizational skills.

You know, I, I'm the people person.

I make the deal, I'll close the deal, but

to have somebody put all the paperwork

together and do all that stuff, and

she's just like incredibly good at it.

In fact, I'll tell you funny story

after this, but, um, I put her in a

position with an accountant who had

papers everywhere, all over the office.

And I said, oh, my wife could

straighten that out in a week.

You know?

Well, she couldn't.

She was crying because he was

just scattered everywhere.

Anyway, it just, it just didn't work out.

It was too far.

So, but that's how good she is though.

I mean, she's just like organization.

And so with that, we wound up buying and

selling, flipping and keeping, over 40

And then we, we were able to

unload, thank God, uh, nine of

those properties real quick.

And, uh, and that's go, gone from there.

But it was, it was an interesting

time and I, I still, I dabble.

You know, in, uh, buying

property here, property there.

Speak, spoke to somebody last week about

maybe buying a little mobile home park.

You know, that, that, that has, uh, where

they own the property, not, not where you,

I rent the property, rent the property.

I don't like that kind of

thing, where the people actually

buy the mobile home and own.

John and Connie: We've

got a history there too.

My parents started and, and ran

a mobile in the early eighties.

In the eighties, yeah.

But

during the boom times and, and we

were selling the land and it was

like swimming upstream because,

you know, we were one out of.

50 and, and the other 49

were, were renting the land.

And, and so all the customers that

they only could think was, you

know, that was their only paradigm.

No sense.

Why in the world would I give you

$10,000 for a lot when I can just

pay the rent and the rent's so cheap.

And oh, by the way, that was when

interest rates were 18% on CDs.

Ron and Lori: It.

Oh.

John and Connie: was a very

hard way to go for us back then.

Ron and Lori: Wow.

No, that's

great.

So.

that's how that, that's basically

it on the real estate part,

but I just never saw any sense

of, of working for a company.

Pretty much, pretty much all my,

all my life.

a year, a year or two, I started

developing my own janitorial service.

I had.

Columbia restaurant.

I had the Howard Johnson chain and Howard

Johnson restaurant on Charlie's restaurant

at 20, and

John and Connie: Yay.

So you're a, you're just kind

of a natural entrepreneur.

Ron and Lori: I I love it.

I really do.

We do?

Yes, absolutely.

Yes.

But I always missed that and now I have.

John and Connie: There you go.

Yeah.

Okay.

So that, I mean, that brings us

to another one of our mm-hmm.

You just answered one of our favorite

questions, which is, you know, how have

you guys figured out, you know, your roles

and, and your lane, your lane and, and all

that, and how, you know, working together,

clearly you, you, you knew your strengths.

You, you figured 'em out

real fast and, and you go

Ron and Lori: I definitely know his

lane is to do the duct cleaning.

That's not my lane.

They would

John and Connie: Yeah.

We've never seen you out

there doing that, by the way.

Ron and Lori: That's not my lane.

Well, if, here's one, one

indicator of the lanes.

You look at my face and you look

at hers and you say she's, she's

definitely the one who gets out to

the networking meetings now and does

all that kind of stuff and talks

John and Connie: Yeah, yeah.

She works well as the face

of Hudson Duct cleaning.

Yes, she does.

And marketing is.

Ron and Lori: However, I will say he,

he is the person that if a phone call

comes you, I would rather him taking

the incoming calls, because if a call

comes in, 95 to 98%, he will close.

Just, that's just on

that first phone call.

Close 'em set 'em, they're done.

For me, I'll get 'em.

But I may not get that,

that same percentage.

But he's just a natural

because he does it.

So he knows every in, every

out and every aspect of it.

Plus he's the one that's

trained, you know, certified.

So he knows all the

technical stuff when I don't.

So that's, that's his link.

It's a weird thing to study mold.

I.

John and Connie: Well, it's, and.

That's right.

Ask my girl.

So what is, what is something that,

um, that being in business together,

whether it's the real estate or, or

Hudson or both, that you've learned

about each other that you didn't know

just from your personal relationship?

Ron and Lori: Well, I'll tell you one,

one thing I learned about Lori is, um,

when she, when she started out going to

networking and speaking to people, she

was a little shy about it, you know?

And that kind of thing.

But I'll tell you, she is, she is the

most wonderful asset to the business and

you know, I've learned that about her.

I'd rather her go to a

meeting and, and talk than me.

And, and the people do too.

The people appreciate

it when she shows up.

Instead of me.

And so, uh, I, I, I, I, think I've

learned that about her, you know, that

she's not only just organized, but that

she's, um, she's a great communicator.

Um, in fact, there have been times

I've been in conversations with people,

I'm trying to tell them something

and it's not coming across right.

And then she'll, she'll

get into the conversation.

And she'll tell them what I'm

trying to say and make it so clear.

It's so easy.

I'm like, what?

John and Connie: See man-speak.

There you go, Ron-speak.

Well, it's, it's, I I think it's that

I, I would hear that as that same kind

of organizational skill that, you're

more go with the flow and you know,

you just kind of going along and,

and Lori's, okay, let's package this

up neatly and, okay, here it is.

And.

Ron and Lori: I just recently, I,

I was trying to explain something

to some friends of ours and I, and

I felt this little foot under the

table kick me and I let let her take

over and she said it so perfectly

what I was trying, I fixed it know.

John and Connie: Oh,

we got that in common.

I'll get, I'll get running on something.

Oh my gosh.

And I, I've gotta make sure I include

all the details and, and every once

in a while, if it's something I'm

really passionate about, you know,

I, I get a little, uh, preachy and

Connie will be tapping me or, you

know, patting my knee or something.

It's like, enough.

Ron and Lori: There you.

John and Connie: Oh.

Ron and Lori: Afterwards.

She said, why?

Why were you saying I, I

said, you, you, you know why?

Because you cleared it all up perfectly.

John and Connie: Lori, what about you?

What have you learned about Ron?

Ron and Lori: One, one thing that I

have learned, and, and I learned it more

with this than anything, but he has such

a genuine, a genuine love for people.

That to, when he goes to somebody's

house, he doesn't just go to do the job.

He wants to go, he wants to

explain it in full detail.

He wants them to understand

because he cares about 'em.

He genuinely cares about their

wellbeing, their health, and, and

I've never seen anybody like that.

Most people, they get, you

know, they go, it's a job.

They get it done, they move on.

This one here, I'll say, how did it go?

Oh, good.

What took so long?

Well, you know, I was talking to him,

I was explaining it and you know,

they had some questions and I wanted

to make sure they felt good about it.

Right.

And a lot of people just don't do that.

And that's something

I've learned about him.

He just genuinely, he genuinely just

loves people so much that he, he

cares and wants to make sure that they

fully understand what they're getting

and why it's in their best interest.

And that's, it's been in this, it's

been in everything he's ever done.

He always goes that extra to explain

because he just cares so much about the

people to make sure, you know, comes back.

Um, I mean, I just, I, I can't tell

you the things people just give me.

It's amazing.

He comes home with all sorts of stuff.

I don't ever ask for anything.

I can't, nothing.

He gets all sorts of stuff.

There was, there was one lady.

You want that guitar?

Go ahead, take it.

That guitar, the amplifier, everything.

And, and one's up.

I mean, yeah.

Thank really, thank you.

Yes.

Um, just yesterday with her day before,

day before, day before yesterday.

This lady, I did, did her place and,

and this mold remediation company said

to her, she has to throw out all her

clothes and all her shoes, and she had

like 50 pairs of shoes and clothes.

I said, I don't think so.

I said, I don't.

Let me call up a friend of mine who's a

mold remediation person, and I did that.

I was, and he said, send

me a copy of the report.

I sent him a copy.

All this happened while I was there and

he said, "no the levels are nowhere near

high enough for anything on their report",

but they're doing this now to people.

Taking advantage and then directing them

to their friends who have mold remediation

companies and you know, the testing

companies, one company and a mold remedi

or something, and they're giving them

all this business and all this stuff.

And then telling this poor lady, I made

thousands of dollars worth of stuff,

she would've just thrown in the garbage.

I said, no, no, no.

She gave me a brand new pair of Adidas.

And I said, I said, I. Wow.

I said, who, who else lives here?

She says, oh, they, uh, my, my

boyfriend who was here, he has all

these Adidas and all these special

shoes and all this stuff like that.

Uh, and he's not, he,

he don't even want them.

I said, well, what size are they?

Size 13.

That's my size, size 13.

I was like, are kidding me?

She.

Hundred, 110 pair of Adidas Pro, you know?

John and Connie: Well, I mean, that's

an exchange of value right there.

It's just a non-monetary exchange.

Right, because you gave her,

you saved her tons of money.

Yeah.

And she was, you know, grateful and, and.

Ron and Lori: like that.

Whole time I'll, all

the time, all the time.

It's amazing.

I love it.

I really do.

And, and the, the tips

I get are phenomenal.

I don't, I don't a get all the.

John and Connie: Well, that, I gotta

say, I mean, the, the cost of the

treatment is so low compared to mm-hmm.

What, you know, some,

some other solutions.

Um, okay.

But, but it works.

Oh my gosh.

And it works.

It, it is just, I look forward to,

I look forward to you coming and I

mean, we don't necessarily need it

every year, but it's kinda like, oh,

have Ron Con, never

gonna just bring him on.

Well, we'll take care again

because it smells so good.

Yeah.

I was thinking we need to go to every

six months just to keep the smell going.

Ron and Lori: I have

customers that do that.

She does have some do that.

I have a lady in Clearwater,

her name is Donna.

She has every six months.

I think she's like every five

months because it creeps up a lot.

Her name on the list.

She does.

John and Connie: That's cute.

Cute, cute, cute.

I don't even think you gave

Mark a bottle of it or something

Ron and Lori: Oh yeah.

Around.

John and Connie: the spritz.

That is so funny.

Well, he's got three dogs too, so.

Whoa.

Ron and Lori: Yeah.

John and Connie: Yeah.

There's that.

There is that.

Yeah.

Ron and Lori: Well I just love people.

That's what it boils down to.

John and Connie: That

is a theme right there.

The passion in action that I mentioned.

Mm-hmm.

You know, that just that kind

of naturally came out of talking

about one of our, our interviews.

But I, I, as soon as I wrote that,

I said, wow, that's, that's like

throughout, that's so many people.

And I, I interviewed a guy, uh,

recently that he wasn't a fit for

our podcast, but he's gonna be

on our, just our YouTube channel.

And he had worked.

At HP and Apple and so forth.

But he went back and did a study

of these major corporations

from a certain date anyway.

And the ones that had clearly

defined values, like they, they had

written them down, they had a code

of values that was throughout the

company and they lived by them.

Those companies lasted a

long time, like HP had.

Their sales.

I think they had a 20% year over year

increase in sales every year for 50 years.

Wow.

They and they had very clear it.

That's been normal.

They call it HP way.

Apple was similar to that when they had

clearly defined values, they did really

well when they lost sight of their values

for a while, they didn't do so well.

And he said the companies that either

didn't have values or or didn't

follow 'em, they're no longer around.

And I see that here and I see that in

the businesses that are doing well and,

and especially love what they're doing.

They've got clear values like you guys

do, and they love their customers.

You know, it's about, it's about

the customer experience and, and

the money comes as a byproduct.

Ron and Lori: That's right.

John and Connie: And, and

that's such a huge thing.

And I, I just, you know, I wanna

call that out because I, I hear it

in what you're saying, even though

you're not saying it specifically.

Mm-hmm.

Mm-hmm.

And you know, the ones that don't

care, like we've talked about,

they're all they want is your money.

And they do.

They could care less

about customer service.

They could care less about

ever really seeing you again.

Ron and Lori: Right.

That's right, that's right.

I like, I like the ones that

you see in the magazines.

You know, they got the $179 specials,

but some reason they have to come to

your house to give you an estimate.

And, uh, they generally walk out with $700

to $1,300 is what the people have told me.

You know, that

John and Connie: Right.

Ron and Lori: They've gotten estimates

for anywhere from $700 to $1,300, uh, and

they're going to use a whole different

method That has been, uh, has been proven

to do a lot more damage to the systems.

Of course, we don't, in Florida,

we don't have metal duct work.

have flexible fiberglass duct work,

and we have, uh, fiberglass, plenum

and stuff like that and they're going

with these heavy duty vacuum systems

and, and brushes and whips and stuff,

and you're just doing a lot of damage.

Not to mention the biggest

problem, uh, is they're not OSHA

certified and they don't study mold.

But when you get those things stirring

up in there, you're stirring up

millions, not just thousands, millions

of mycotoxins that have gotta go.

They gotta go someplace.

They're hungry, they wanna eat,

so they're gonna cling to your

walls, your cabinets, and you know,

all kinds

John and Connie: Your lungs.

Ron and Lori: Yeah.

Yeah.

John and Connie: Oh,

Ron and Lori: You don't want.

John and Connie: no, we, yeah, we

were living in a rental property

before we bought our house.

And we discovered that there was

mold in the duct work and they had to

replace some of the duct work, and they

brought in a cleaning company to do

to, to do just that, and had the vacuum

system and the filter and all that.

Ron and Lori: Yeah.

Mm-hmm.

John and Connie: yeah,

we, we lived through that.

Yeah, we did.

Fortunately we didn't experience any

health problems from that, but we

moved out pretty quick after that.

We weren't, we weren't there

long after that either.

Ron and Lori: That's good.

That's good one.

One of the, one of the

John and Connie: yeah.

so I, um, you called your company Hudson

Duct Cleaning, but it is truly sanitation.

You're not you,

Ron and Lori: yeah, that's

John and Connie: different.

You're not doing the

rotating brushes or anything.

You're not disturbing the, the Ducts.

You're not touching the Ducts actually.

Ron and Lori: No, what, you know, when

we, we got into this, the SEO, you

know, to, for a company, for a person to

find us, we had to use that name right.

Hudson duct Cleaning, Because

when they put in the biggest

search is air duct cleaning.

Mm-hmm.

That's, you know, so if we

used sanitation, you wouldn't

find us pretty much on that,

uh, or stuff.

John and Connie: I

Ron and Lori: that's the reason why.

John and Connie: Super duper

Ron and Lori: Yeah.

SEO, that's the reason why

John and Connie: You gotta

go with what works right?

Ron and Lori: you gotta

go with what works.

John and Connie: And what and what

gets your, your message out there.

'cause that's the important part,

is getting the message out there

that if people use your product and your

service, they're gonna be healthier.

You can't help but be healthier.

Ron and Lori: Healthier is right.

That's right.

We can't make any claims,

John and Connie: Oh, no,

no, no, no, no, no, no.

Ron and Lori: stuff.

We know they're breathing

better air in their home

And so I always say to

people you like drinking pure water

or garbage water, you know, filled

with chlorine and am and all stuff.

Or do you have some kind of a

filter system in your house or

do you drink purified water?

What do you do?

You are always trying to improve your,

your health by drinking better water.

Well, what about the air you breathe?

You wanna have the best air that you

possibly can breathe in your home.

John and Connie: Right.

Ron and Lori: And one of the things that

Lori says at every meeting is, according

to WebMD, mold in your house is the

biggest threat to your health bar none.

There's nothing bigger than

mold as a threat to your health.

John and Connie: Yes.

Powerful message.

We've had some message.

Yeah.

That powerful message, message, members

message that have been affected by mold.

Well, and, and the pets.

Well, there was, yeah.

I, yeah, I knew a, a guy.

Um, I, I mean, I've met him, I, I

know of him because of a friend of a

friend, but he was struggling with, he

was unable to sleep for nearly a year.

Um, and, and he was, he had tried.

He, he had, you know, he was,

fortunately he had, uh, a fair

amount of savings, so he was able

to try a lot of different things.

But he tried, uh, every

medical treatment there was.

He tried psychedelics.

He got, you know, I mean, they, they

couldn't figure out what was wrong

and, but he, he just

literally couldn't sleep.

And, you know, sleep deprivation

after a while starts to, you

know, mirror insanity, right.

It, it really messes with you.

And, and his, that's, it

was affecting his health.

And so he, anyway, um, he

found out ultimately that

there was mold in his house.

And, and so I mean, he moved

outta the house and, and you

know, the whole thing and,

and got, got better.

But that's, but, but a year of that.

So what, what's the long term

damage on something like that?

We don't know because everybody's

different, but, but he didn't exhibit

the, you know, the, the, the classic most

common classic symptoms are respiratory

symptoms, but he didn't exhibit that,

so they weren't looking for mold.

And that's, um,

Ron and Lori: funny?

If you go to the OSHA site and you

see what mold, all the different

things that mold can do to your

health, it, it is astounding.

It is like they list about 30 different

symptoms, you know, that mold will bring

and the different sicknesses that'll

bring to you, uh, including Alzheimer's.

It pierces the brain barrier.

Mm-hmm.

Uh, it's able to pierce the bacteria,

able to pierce the brain barrier.

So, uh, so, so it actually can cause.

Part of that insane thing.

You start going insane.

You can't sleep, you're breathing mold

and all that kind of stuff like that.

You start going crazy.

Uh, we had one lady, I, I, I forget

what her name is, but one lady, she

um, she actually had to move out of

the house and then she, 'cause she was

going like crazy, like going insane.

You know, and she got out of

the house and her, her thinking

started clearing up after a while.

Uh, the guy Gordon that I mentioned

who got me into our RGA, his son,

him, they moved into a house and,

and they didn't have me treat it.

And I told them first, let me get in

there and wound up his son, caught

some kind of a infection, bacterial

infection, and he died at 28.

And then Gordon died about a

month later and the rest of the

family moved out of the house.

They, you know, uh, and then the

guy who got me into this company,

his own son treated a sick, what

they call a sick house, which is a

mold infested, they call it a sick house.

And he went to go treat this house.

He got infected and he died.

Uh, as a young boy, that, so you not.

John and Connie: Wow.

Just that, that one exposure

in, in doing the work.

Uh, he.

Ron and Lori: Because the doctors, um,

can't figure it out and stuff, you know,

John and Connie: Uh,

Ron and Lori: and they're, they're,

they're just doing the, um, the

medicines and the different things that

they're used to prescribing and doing.

The, which makes the immune system worse.

Lowers, lowers the immune system.

Then they go back into that environment

again with a lower immune system.

Done.

John and Connie: your lunch.

Wow.

Literally.

Yeah.

Mm. Well, so take mold seriously

and get your, your Ducts

cleaned and sanitized.

Get your duct sanitized, clean air.

Yeah.

And customer

Ron and Lori: a.

John and Connie: rules the day.

There you go.

Oh, there's that entrepreneur right there.

Oh, there you go.

There you go.

There.

Any, any last words of wisdom

before we wrap up for Yeah.

Or wait a minute, what's next?

Oh, well, yeah, whats, what's next?

What's next for Hudson Duct Duct

cleaning, or what's next for you guys?

What's next for you guys?

Ron and Lori: Well, what We've

been branching out more and

more into the commercial, um,

industry.

We, we wound up, uh, landing the access

medical community account and, uh,

John and Connie: wow.

Ron and Lori: A A BC solutions.

Uh, we got them.

And, uh, so, um, and

we've been enjoying that.

Yeah, because let's face it,

you know, there's, it could

be 10 units in one building.

I don't,

John and Connie: Absolutely.

Ron and Lori: it's much better, but

people are actually, what's great is

the people are working there while

I'm treating, they don't have to

get out, they don't have to leave.

John and Connie: Right.

That's right.

That's right.

So you're not disrupting business.

Mm-hmm.

You don't have to work it

till midnight to get it done,

Ron and Lori: Exactly.

Which I have though.

But I mean, but I, but,

but I don't have to.

It could be done while it's there.

And uh, and that's the good thing because

it's pet friendly, it's child friendly.

It's the

only thing OSHA allows

me to use without a mask.

And so, uh, just, just,

that's been a, a great thing.

So.

John and Connie: Well, I would think

also in the commercial space, uh,

you know, one of the concerns after

the covid, you know, everybody was

working from home and, and now you

know, there's a return to the office.

There's this kind of debate going

on about safety, people are still

concerned about safety in the office.

And so I would think that this would

add a, a level of comfort in having

that cleaner air in the workplace.

Ron and Lori: A tremendous

amount of comfort to the

people who are working there.

We have one lady who, uh, came,

came home from her office.

You know, she worked three days

a week at her house, and then

when she go back to the office,

her face broke out with all this.

Like, uh, some kind of infection.

Then another person in the office

got the same thing, the whole face

broke out and all that kind of stuff.

So you gotta tell, you know, it's in

the, the building, you know, there.

So, yeah, so that kind of thing.

So we treat places like that

where they, where they got

people who are getting sick.

Now, if you go to, and you look up

some of the cases that have been

settled, Morgan and Morgan, one person

was awarded $55 million from Morgan

and Morgan.

Of course, you know, they got a bulk of

it, but um, that's how serious it is.

One person went to work at a place, uh,

and, uh, got sick and got with this doctor

and they sued and they won and they won.

It's not, it's not something I tell

people with apartment complexes.

You got apartment complexes,

you're moving people in and

out, in and out all the time.

Get those, get those

things treated, you know,

uh, ALFs, we can do ALFs

where people are in there.

All the people, they don't

have to worry about leaving the

building or anything like that.

We can do all

of those things.

John and Connie: That would, yeah,

that would be I think a huge Yeah.

Point for, like you said, both

of those type of facilities.

Huge.

Yeah.

'cause we've had a lot of

experience with both of us.

Yep.

Yeah.

Oh my goodness.

Cool.

Are they.

Oh yeah, so, so yeah.

So now we know where you're going.

So how people, how do you

want people to find you?

I know it's Hudson Duct

cleaning.com is your

Ron and Lori: Correct.

John and Connie: Uh, is there

any other way you would prefer?

Would you like people to contact you

through the website or otherwise?

Ron and Lori: Through the website,

but the best way is the phone number.

John and Connie: And so we will just

leave a teaser here for our audience.

Ron is also a keyboard player and singer.

Yes.

And plays in a band.

So, um, we'll, we'll have to

talk about music the next time.

Thank you guys so much for

spending this time with us.

We've loved it.

See you soon out there we

will see you soon.