In this richly informative interview, brothers Joe and Luke Simonds share their journey of establishing and flourishing their business, Salt Strong.
Starting with their love for fishing that shaped their business idea, the brothers underline the importance of identifying and solving a problem to generate a successful business. They accentuate placing the customer’s convenience at the forefront, creating a strong Unique Selling Proposition and focusing on individual strengths in business operations.
They also discuss the challenges and advantages of working in a family-based business, emphasizing open communication as the key to a healthy business partnership within a family. The conversation wraps up with the brothers’ valuable advice on hiring and encouraging non-family employees for growth.
00:00 Introduction and Inspiration Behind the Business
00:27 Identifying the Problem and Creating a Solution
01:04 The Importance of Understanding Fishing Trends
01:48 The Growth and Success of the Business
02:27 The Value of the Membership and Community
06:48 The Role of Technology in the Business
09:00 The Unique Selling Proposition and Business Evolution
17:42 The Shift in Marketing Strategy
18:09 The Power of Offering What Customers Want
18:44 The Importance of Knowledge in Fishing
19:08 Building a Community Around Your Brand
19:27 The Role of Family in Business
19:56 The Journey of Starting a Business with a Sibling
22:23 The Importance of Staying in Your Lane
25:52 The Impact of Hiring the Right People
27:38 The Challenges of Family Dynamics in Business
33:08 The Value of Open Communication in Family Business
You can learn more on their YouTube channel https://www.youtube.com/@Saltstrong and their website, https://www.saltstrong.com/ .
If you’re in Central Florida, you can visit their headquarters at 1505 S Lake Shipp Drive, Winter Haven, FL 33880
I'm doing a series of profiles
John:of family businesses, our, our
John:coaching company that we have Kuder
John:Consulting Group is is focused.
John:Our specialty is family businesses because
John:of our backgrounds in family business.
John:So it's, you know, we're family, small
John:family businesses that are growing and,
John:and, you know, we want to honor, highlight
John:family business and also explore.
John:I mean, there are some challenges
John:that are common in family businesses.
John:I don't want to put anybody in the
John:place of feeling like they've got to
John:air their dirty laundry in public.
John:So, the purpose is really to just be
John:a nice profile of the company, but I do
John:want to touch on the aspects of family.
John:So, one of the questions I
John:have had a family bonds, help the
John:business, you know, things like that.
John:So, history of the business, how you got
John:into it, what, what your inspiration was,
John:I think people would like that because I
John:think, you know, us small family business
John:owners feel like we don't get we don't
John:get the props that we ought to, you know?
John:So what do you think about that?
Luke:Sounds good.
Joe:Yeah.
Joe:What's up guys.
Joe:Can you hear me?
Joe:Yes, sir.
Joe:Excellent.
John:Gotcha.
John:Got your Yeti mic and
John:your pop screen there.
John:I love it.
Joe:Oh yeah, my little podcast room here.
John:So what inspired you guys to start
Joe:this business?
Joe:Well, Luke and I grew up
Joe:fishing our whole lives.
Joe:And when we got a little bit older,
Joe:meaning like out of college and
Joe:real world hit us, you know, you
Joe:realize how precious your time is.
Joe:And for us fishermen, people who love
Joe:to go out and catch fish, it became a
Joe:whole lot tougher than it was in our.
Joe:You know, teenage years in our
Joe:twenties to spend all day out
Joe:there, just trying to figure it out.
Joe:And we realized pretty quickly that
Joe:we needed some help and there, there
Joe:was a problem though, and any small
Joe:business, anyone listening to this,
Joe:you know, don't start a business
Joe:unless there's a problem, right?
Joe:You, you know, you need to solve a
Joe:problem before you can create a customer.
Joe:And what we kept going back to is
Joe:there was no one teaching how to go out
Joe:there and consistently find the fish.
Joe:You know, you had fishing magazines
Joe:and you had fishing TV shows and
Joe:even YouTube had just got started.
Joe:You know, YouTube has blown up really
Joe:in the last five, six years, but
Joe:those were kind of the three things,
Joe:but they're all sponsor driven
Joe:and advertisement driven and, and,
Joe:and very biased towards one thing.
Joe:But, but more importantly, they
Joe:left out like the most important
Joe:piece, which was the trends, right?
Joe:Like actually.
Joe:teaching people, because last time I
Joe:checked, fish have tails and no fences.
Joe:They're not just sitting
Joe:in one spot all year long.
Joe:They're moving back and
Joe:forth with the tides.
Joe:They're moving through seasons.
Joe:They go out and spawn and no one was
Joe:teaching everything from beginning to end.
Joe:And so Luke and I had always dreamed
Joe:about having a fishing company and it
Joe:kind of hit us like, why don't we just
Joe:create everything that we wish was around
Joe:when we were struggling to catch fish?
Joe:And it boiled down to that one word,
Joe:the trends about, you know, helping
Joe:people find fish fast based on trends
Joe:and filling in all the gaps that
Joe:are, that are missing out there from
Joe:fishing magazines, TV shows, et cetera.
Joe:And it took off, you know, we had
Joe:a hundred people join our club.
Joe:It's, it's a, it's a subscription.
Joe:It's a membership to get all of our
Joe:content and cheat sheets and courses and
Joe:all this great stuff to find the fish.
Joe:A hundred people joined
Joe:then 500, a thousand.
Joe:I remember we hit:Joe:fiving and then we hit 5,000 and then
Joe:we hit 10,000 and we were like, man,
Joe:pinching ourselves still are to this day.
Joe:And now it's at 25,000, I think
Joe:it's 26,000 to be precise.
Joe:You know, members are, are now
Joe:paying to be part of this club.
Joe:And it, it's just been really,
Joe:really cool and it's turned
Joe:into our own little family.
Joe:So we're, we're, we're pleased as
Joe:punch and, and, and just, Like I
Joe:said, pinching ourselves every day.
Luke:Yeah.
Luke:The, yeah, the key thing was just that,
Luke:that gap, the problem that somebody
Luke:new to fishing, they didn't have a one
Luke:stop shop to go to, to take them from
Luke:wherever they are, whether they're total
Luke:beginner or they're gone out at a handful
Luke:of times, or even we have now full time
Luke:guides joining, but to go out and catch
Luke:fish, cause we have tips on, on, on live
Luke:bait, which is what most people use, but
Luke:also artificial lures, a lot of people
Luke:don't think that, that, that they can
Luke:catch good saltwater fish with lures.
Luke:And that's not true at all.
Luke:Like saltwater fish are very aggressive.
Luke:And as long as you know, the trends
Luke:on where they are, and then just
Luke:know a handful of good lures, you
Luke:can go out there and catch a ton.
Luke:So we just put together the full recipe.
Luke:Like Joe mentioned, the
Luke:magazines are helpful.
Luke:YouTube's helpful.
Luke:The TV shows are helpful, but
Luke:they're, they're all fragmented.
Luke:The, the, like none of them have the
Luke:entire recipe where you can just go there.
Luke:And then and quickly get
Luke:from point A to point B.
Luke:And so that's really the problem
Luke:that we solve with people's time
Luke:is just going out and not having
Luke:to try to put it all together.
Luke:Because in many cases you hear one
Luke:recipe, you get a bit of one recipe
Luke:here, a bit of another one recipe here,
Luke:and they don't work together at all.
Luke:So, so that's really been the.
Luke:Just the major, major thing is just
Luke:solving fishermen's time issue.
John:That's beautiful.
John:I, you, you guys hit on two things that
John:tr when you said trends, you, you're
John:not talking about marketplace trends.
John:You're talking about the, like the, the
John:trends of how the fish are, you know,
John:the, the cyclical and seasonal trends
John:of fish living their lives, right?
Joe:Yeah.
Joe:And we came from, you know, the
Joe:financial world and you had trends
Joe:there as well to your point.
Joe:And with anything, any kind of business
Joe:and industry, you have different trends
Joe:and the same with fishing, right?
Joe:Our trends happen to be, you know,
Joe:weather dependent and tides, you
Joe:know, and for saltwater fishing
Joe:in particular, you have tides.
Joe:And so it's all based on those types
Joe:of trends and just like the stocks.
Joe:And, and and really anything
Joe:that kind of follows cycles and
Joe:trends, it can become predictable.
Joe:It doesn't mean like, you know,
Joe:just like stocks, no one just
Joe:picks a winner every time you
Joe:can't pick a perfect fishing spot.
Joe:But once you study trends and realize
Joe:like that is the magic bullet.
Joe:Takes a little while, but once you
Joe:kind of get that, which is why we teach
Joe:it, and we, we harp on it so much,
Joe:it just makes fishing so much more
Joe:easier and enjoyable and, and which
Joe:it ties in our whole mission, right?
Joe:Is bringing people together and
Joe:having fun and creating memories.
Joe:We realized pretty quickly, I mean,
Joe:kind of like Disney world, right?
Joe:They're not a theme park.
Joe:I mean, they're like a
Joe:memory creating machine.
Joe:I mean, that's, that's really what
Joe:a lot of people look at is, man, I
Joe:created these amazing memories I paid.
Joe:10 times more than I wanted to at Disney,
Joe:but I made these amazing memories with
Joe:my family and that's, that's really
Joe:become our big goal and mission.
Joe:It's what kind of gets us fired up every
Joe:morning is when we get testimonials,
Joe:which come in almost every day now
Joe:of someone saying, thank you guys,
Joe:because of what I learned in this club.
Joe:I just went out and caught, you know, my
Joe:first red fish or I got my little nine
Joe:year old daughter on her first fish ever.
Joe:My son's been begging me fishing
Joe:and I failed him five times and
Joe:I finally did it because you
Joe:guys like that, that's awesome.
Joe:Like that, that's what gets us going.
Joe:Cause it's not about catching a
Joe:state record or anything like that.
Joe:It's just about going out and
Joe:having fun and creating memories.
Joe:And if we can shorten that
Joe:learning curve, just like anyone
Joe:trying to solve any problem.
Joe:If you can shorten the curve for
Joe:someone, you're going to have some,
Joe:you know, some, some great clients
Joe:and hopefully some raving fans.
John:Yeah.
John:I mean, I can, I can completely relate.
John:I, I say to people, you know
John:I don't really enjoy fishing.
John:I enjoy catching, you know, and that's
John:if anybody's been spent a day, you know,
John:going out and getting, spending the whole
John:day out working their butt off and not
John:catching anything, it's, it's a lot more
John:fun when you come home with something
Joe:A thousand times better.
John:I totally get that.
John:And so you guys were kind of your
John:own, your perfect avatar, right?
John:You, you, I think what you said
John:was we wanted to solve the problem
John:that we had and, and it, it was a
John:problem that a lot of people shared.
Luke:Yeah, we've walked through it.
Luke:We learned the hard way ourselves and
Luke:we basically built it to be something
Luke:that we wish we had when we started.
Luke:And so that was, that was really the kind
Luke:of the foundation, you know, what, you
Luke:know, based on every decision we have
Luke:is, is this going to help our members
Luke:just catch more fish or have more fun
Luke:and do it as efficiently as possible?
Luke:If the answer is no, we don't do it.
Luke:So that's, that's really
Luke:been the foundation.
Luke:Just make it as easy as possible and
Luke:as easily consumable as possible.
Luke:That includes the tech stack too.
Luke:That's been a big thing.
Luke:It is online based.
Luke:So we've had to invest a lot of
Luke:money in the tech stack, and we're,
Luke:we're still doing that recent, we're
Luke:doing a big upgrade now just again,
Luke:just to make it as seamless and
Luke:effortless as possible for members.
John:So tech stack, you're talking about
John:what you use to build the courses, record
John:them, how you serve them up, all that,
Joe:Our community that
Joe:includes their community, right?
Joe:Because that's a big part of it is,
Joe:you know, people are wherever my
Joe:phone is, or they're on their phones,
Joe:you know, actually sharing their
Joe:fishing pictures and asking questions.
Joe:So that's a big, a big,
Joe:a really big part of it.
Joe:And then getting the courses
Joe:and being able to pick out the
Joe:lures and the tackle they want.
Joe:It's regardless, I read a book
Joe:recently that was, you know,
Joe:published in the last 12 months.
Joe:And it, it made a case at the end
Joe:that no matter what business you're
Joe:in, you're in the tech business.
Joe:I mean, right.
Joe:We're doing Zoom.
Joe:This is considered tech.
Joe:No matter what you're doing, even
Joe:if you're selling cupcakes in one
Joe:city in Winter Haven, Florida.
Joe:You still hopefully have a
Joe:website where people can go order
Joe:or pre purchase or do pick up.
Joe:I mean, you're still in the
Joe:tech industry this day and age.
Joe:And so we didn't really, we didn't
Joe:really see that in the beginning.
Joe:And now it's becoming
Joe:more and more evident.
Joe:And every time we do, and every time
Joe:we invest a little bit more in tech.
Joe:We get more people and they share
Joe:it because it's, it's, we make
Joe:it easier for them to use it.
Joe:So I would highly advise anyone listening
Joe:outside of all the family stuff, you
Joe:know, to, to invest in tech when it makes
Joe:sense, obviously don't just waste money
Joe:on it, but if you can make it easier
Joe:for your customers to interact with
Joe:you and to purchase from you and and
Joe:to get things done and customer service
Joe:interaction, it makes it so much easier.
Luke:And I'll show an example.
Luke:This is a tides, right?
Luke:Tides, tide charts have been something
Luke:that have been around forever, right?
Luke:Or at least not forever, but
Luke:for a very long time, but we
Luke:just made it easier, right?
Luke:We, we just obviously show the tide
Luke:chart, but we give the days like the
Luke:upcoming days, what days are most likely
Luke:going to have the best, the best feeding
Luke:activity based on the tides, based
Luke:on the weather, based on the trends.
Luke:Then we have the tide chart and the graph,
Luke:and then below that we even have by day.
Luke:When's the best bite going to be?
Luke:So right now is actually
Luke:a pretty good bite.
Luke:So I might, I might be going to
Joe:hurry up and yeah,
Joe:end this thing quick,
Luke:but it's just all about just
Luke:making, just making the customer's
Luke:lives or really client's lives as
Luke:easy, and as efficient as possible.
Luke:So that's, that's been
Luke:our goal for everything.
John:So I know one of the questions
John:I had was what is, what's your, what
John:sets you apart from the competition?
John:You know, a lot of businesses I
John:think, you know, may struggle a little
John:bit with, you know, unique selling
John:proposition or what makes them different.
John:You know, especially somebody maybe in
John:the service industry or, you know, I mean,
John:I, I sell air conditioners or whatever.
John:How do you guys, do you
John:guys have any competition?
John:I mean, you're kind of different
John:from a service based business.
Joe:Yeah.
Joe:Well, I mean, we, we purposely,
Joe:you created something that, that
Joe:was kind of, you know, different.
Joe:Right.
Joe:And not to say, cause we,
Joe:everyone has some competition.
Joe:There's been some smaller groups
Joe:that have tried to take on, you know,
Joe:certain segments of, of fishing.
Joe:Like, you know, we're saltwater fishing
Joe:Salt Strong is the name of the company.
Joe:And so right now we're
Joe:basically Texas to Virginia.
Joe:There's been a couple and a few
Joe:random states, but for the most part,
Joe:our competition in terms of, of how
Joe:to, and education has been what we
Joe:started the, the interview off with.
Joe:It's been fishing magazines and
Joe:TV shows and kind of YouTube.
Joe:So that that's kind of our competition
Joe:is, is making people see, and usually
Joe:they do pretty quickly because they've
Joe:tried all those things, those things.
Joe:They're not where they want to
Joe:be when it comes to fishing.
Joe:So what really made us stand out,
Joe:like you're talking about like a USP
Joe:unique selling proposition, something
Joe:that's like simple and memorable
Joe:and also kind of like, Oh, wow.
Joe:How like the elevator pitch and it
Joe:started, it's, it's morphed over the
Joe:years, but it started off because
Joe:we want people want to catch fish.
Joe:Right.
Joe:So it started off saying, we'll
Joe:help you catch more fish in
Joe:less time, or you don't pay.
Joe:It's free.
Joe:And then we even went as far as
Joe:we'll double your money back.
Joe:So we did that for awhile and
Joe:that got people's attention.
Joe:Cause like, wait a minute.
Joe:It's like, yeah.
Joe:So if you stick with this a year and you
Joe:don't feel like you're catching more fish,
Joe:not only would give you your a hundred
Joe:bucks, that's the annual 97 for the year.
Joe:will literally double it.
Joe:And so now people are like,
Joe:okay, I have literally nothing.
Joe:You know, anytime you can take all the
Joe:risk off of your, your client and put
Joe:it on you to deliver whatever promise
Joe:or service you're making, it just makes
Joe:it easier to do business with you.
Joe:And we've had a few, we we've
Joe:had, you know, some over the years
Joe:we've had to give money back.
Joe:I mean, some of them, we almost laugh
Joe:about I remember this one person, they
Joe:went the whole year and we obviously, as
Joe:a tech company can see what emails they've
Joe:opened, what courses they've been through.
Joe:They went through nothing.
Joe:And at the end they said, it was
Joe:like day 330 and they're like, you
Joe:know, you guys stink, I've become a
Joe:worse fisherman because of this club.
Joe:I won't mind.
Joe:And we, we gave them their money back.
Joe:But we also looked like they
Joe:didn't even, they didn't even try.
Joe:It's like joining a gym that had a
Joe:guarantee and not going a single time.
Joe:And then saying, Hey, I got fat
Joe:because of your gym kind of laughable.
Joe:But, but you know, and we do lose some
Joe:and that's, it was scary at first.
Joe:Right.
Joe:Remember Luke.
Joe:When we first did it, we're like,
Joe:man, we're going to lose our butts.
Joe:People are, but no, if you have a great
Joe:service or product and you believe
Joe:in it, put the biggest, boldest,
Joe:baddest, scariest guarantee out there.
Joe:And, and, and people will start
Joe:flocking to you because of it.
Joe:And you got to be able
Joe:to back it up, obviously.
Joe:And and we did.
Joe:And so it's out of the 26, 000 people.
Joe:I mean, we get, you know, a couple of
Joe:year, we'll ask for their money back.
Joe:And it's various reasons,
Joe:sometimes just financial.
Joe:Hey, we're literally broke
Joe:and need our money back.
Joe:And, you know, we obviously
Joe:do that pretty quickly.
Joe:So that that's really been the overall
Joe:USP is what makes us difference is the
Joe:focus on helping you find and catch
Joe:the fist faster than ever before.
Joe:or you don't pay.
Joe:It's that simple.
Joe:And now we, yeah, now we talk,
Joe:you know, we've tied in tackle
Joe:where they get tackle discounts.
Joe:And so we've, we've made it a little
Joe:bit more even attractive where not
Joe:only can we help you find the fish, but
Joe:we'll give you, you know, 20 to even 30
Joe:percent off, off your tackle as well.
Joe:Kind of like kind of like a Costco
Joe:membership is probably the best analogy
Joe:where, you know, you're, you're paying
Joe:a hundred bucks or whatever it is to be
Joe:a Costco member and you get access to
Joe:their products and discounts, but we have
Joe:a little bit more with, with the whole
Joe:club in terms of the, the how to videos.
Joe:So it's, it's, it's really been fun.
Joe:And, and a lot of that, I, I would
Joe:urge people, cause I remember
Joe:Luke and I got kind of I mean,
Joe:we, we had some, not a knockout.
Joe:Punches, but you know, that, that calls
Joe:definitely a lot of internal discussions
Joe:and grief and confusion because we
Joe:never really had that thing nailed down.
Joe:And we felt like we had
Joe:to have it nailed down.
Joe:So I would urge people like start with
Joe:something, throw it out there and, you
Joe:know, and get feedback from people like,
Joe:man, it's not really that attractive.
Joe:I don't really understand it.
Joe:But as soon as we just started saying,
Joe:yeah, we help you, John, we help you
Joe:catch more fish or you don't pay.
Joe:Really like how you, you can't
Joe:just end a conversation like that.
Joe:You're curious like, well, how
Joe:do you, how do you do that?
Joe:And so all of a sudden
Joe:now we got your attention.
Joe:And so once again, it changes over time.
Joe:But I, I would urge people
Joe:to definitely have one.
Joe:You gotta have one that, that set
Joe:you, sets you apart from everyone
Joe:else, but two, you know, play around
Joe:with it and, and don't be afraid
Joe:to change it as as you evolve.
Luke:Yeah, no telling how
Luke:many of those we went through.
Luke:We, we, especially in the early years,
Luke:the business was pivoting basically
Luke:every month because you're right.
Luke:We tried something.
Luke:Okay.
Luke:It doesn't work.
Luke:Try something else.
Luke:It doesn't work.
Luke:Try another thing and just got to keep
Luke:doing it until, until the market will
Luke:let you know when it's good or when
Luke:it's not, you can't force a bad thing.
Luke:That's another, another thing that we
Luke:we've learned the hard way as well.
Luke:But yeah,
John:How do you mean you
John:can't force a bad thing?
John:Sorry.
John:When you say I can't, you
John:can't force a bad thing.
John:You mean.
John:You just gotta let the market
John:tell you if it's right or not.
Luke:Yeah, like we tried
Luke:apparel for a while and
John:I was going to ask about that.
Luke:And so, yeah, that was just a really
Luke:tough thing for a small group who doesn't
Luke:have the big, the big margins like these,
Luke:you know, when you're buying huge books
Luke:like the, like the big big companies do.
Luke:I mean, it's a really tough
Luke:industry and, and if we had, we
Luke:kept going down that route, there's
Luke:no way we'd still be in business.
Luke:It's a, you can't just force it.
Joe:One of the best pieces of advice
Joe:we got is from Ryan Dyess who's
Joe:the founder of Digital Marketer.
Joe:And, and we were at a conference
Joe:there where where he was, he was
Joe:the guy speaking and just talking.
Joe:And he said, guys, what I found over
Joe:and over again, from owning multiple
Joe:businesses and in consulting and
Joe:just seeing the problems that we all
Joe:have in small businesses especially,
Joe:is usually it's an offer problem.
Joe:And so what Luke was basically
Joe:saying is you, you can't put a crappy
Joe:offer out there and just expect to
Joe:like spend more Facebook ads on it
Joe:or put more lipstick on the pig.
Joe:And it's just going to get better.
Joe:It, it rarely does that happen.
Joe:And we were all guilty.
Joe:We did it so many times like, Oh
Joe:man, I know this is a good offer.
Joe:We're just going to
Joe:spend more money on it.
Joe:And we're like, Oh man, we should
Joe:have just gone with our gut and
Joe:probably fix the offer a little bit.
Joe:You know, you, it's, it's that
Joe:whole lipstick on a, on a pig.
Joe:You can't just keep putting more
Joe:and more at some point you need to
Joe:look and sorry, this offer is not
Joe:attracting the people it should.
Joe:We know it's good.
Joe:We need to tweak it just a little bit.
Joe:And, and that, that's been, man, that's
Joe:been a godsend for us because we, we, in
Joe:the beginning, we spent so, we wasted so
Joe:much money doing just the opposite, right?
Joe:We'd have something that
Joe:we thought was cool.
Joe:The market didn't agree and we just keep
Joe:trying to spend more money on it and
Joe:jam it down people's throat even more.
Joe:And it didn't work.
Joe:And it wasn't until we really sat
Joe:back and really just listened,
Joe:you know, you don't have to have
Joe:25, 000 customers or clients to.
Joe:To get advice.
Joe:You could have two you can have one
Joe:and just have a one on one to go
Joe:take them out to lunch and, you know,
Joe:get some, get some honest feedback.
Joe:Hey, what is, what are the
Joe:real challenges deep down?
Joe:What are you struggling with?
Joe:And, and how can I, how
Joe:can I fix this for you?
Joe:And usually if you can find one
Joe:person, you can find two and if
Joe:you can find two, you can find
Joe:10 and and so on and so forth.
John:Wow.
John:Yeah, that there's a real nugget
John:there that, you know, you, you can't
John:the answer to an offer that's not
John:converting is not a bigger audience.
Joe:Definitely not.
Joe:It's a different offer altogether.
John:Very cool.
John:Yeah.
Joe:And, and, and I'll just kind
Joe:of tell you too, cause I know when I
Joe:listen to podcasts or videos, I'm like,
Joe:all right, well, give me an example
Joe:that here's a great example, fishing.
Joe:Health doesn't really matter.
Joe:There's always something that people want.
Joe:And Luke touched on earlier,
Joe:it's usually time, right?
Joe:We all want something faster
Joe:than than we deserve it.
Joe:Many cases, right?
Joe:Like we all want to lose 20 tomorrow.
Joe:We don't want to have to wait
Joe:the 60 days it really takes.
Joe:And if you're in the weight
Joe:loss market, what do you think
Joe:is going to sell more, right?
Joe:An accountability coach and you know, 60
Joe:or 90 day program on how to lift weights
Joe:to lose weight or a pill, and it's sad,
Joe:but true that the pill will work better.
Joe:So it's, it's kind of, you know, give them
Joe:what they, they think they, they want.
Joe:And then in the back end, you
Joe:know, or sell them what they want
Joe:and then give them what they need.
Joe:And so we used to only lead.
Joe:With the how to stuff and
Joe:like the trends, right?
Joe:And we could say trends
Joe:to a blue in the face.
Joe:And most anglers, like fishermen is
Joe:like, man, I just want to buy a new
Joe:rod and reel and some fishing lures
Joe:and some line and hooks and et cetera.
Joe:So we got so tired of just pushing the
Joe:how to stuff down people's throats,
Joe:even though that's what they need.
Joe:Like, that's the only way you
Joe:become a great angler is if you
Joe:study and you know the trends.
Joe:So everyone knows that, but
Joe:just like working out, they
Joe:know they need to work out.
Joe:But they really just kind
Joe:of want the quick fix.
Joe:And so as soon as we kind of flipped
Joe:it and started, you know, leading
Joe:with lures, like, Hey, here's a lure.
Joe:And then as soon as they bought it,
Joe:we'd almost make fun of ourselves
Joe:and say, like on the thank you
Joe:video, guys, here's the deal.
Joe:You just made a great investment.
Joe:These are the best lures, but they're
Joe:not going to help you catch more fish.
Joe:The only way you're really going
Joe:to catch more fish is being in
Joe:the right spot at the right time.
Joe:And that's why we're helping
Joe:you out with our insider club.
Joe:And so we.
Joe:We sold them what they want at a
Joe:great price, you know, and in many
Joe:cases we gave it to them for free.
Joe:And then on the back end, we
Joe:gave them what they really need.
Joe:And that's how we really
Joe:blew up this business.
Joe:Cause people, you know, they're used
Joe:to getting a lure and they get mad,
Joe:which is why they go buy new lures
Joe:and, and they always kind of want to
Joe:blame it on the lure and it's usually,
Joe:it's usually a lack of knowledge
Joe:and intel on how to find the fish.
Joe:And so as soon as we started giving
Joe:them what they thought they, they
Joe:needed, and then on the back end really
Joe:served them up exactly what they need,
Joe:what they truly need that we exploded.
Joe:And we really created a cool community
Joe:of people that, that love and
Joe:like, and trust us and want to keep
Joe:renewing their membership every year.
Joe:So it's that would be a good example
Joe:of sometimes taking a step back
Joe:and saying, all right, if this
Joe:isn't working, maybe we should lead
Joe:with a slightly different offer.
John:Very cool.
John:Thank you.
John:So I want to, I want to make sure we get
John:into the family part of it a little bit.
John:So there's a lot of different family
John:structures, you know, many business I came
John:from, you know, I was third generation.
John:So I wasn't a founder.
John:And that's, you know, that's one
John:structure and it has its own challenges.
John:Other, you know, there's a lot of
John:husband and wife teams out there.
John:Out here in Tampa, they're running
John:businesses, but when Buddy Brews,
John:you know, one of the big coffee
John:companies here that husband and
John:wife, two brothers is another.
John:And and that's I don't
John:see it as, as as common.
John:It may be more common than I realized,
John:but did you guys always dream
John:about going into business together?
John:And how has your brother
John:relationship worked to strengthen
John:the business?
Joe:Yeah, I would say we have,
Joe:that was kind of a, remember
Joe:it was Gasparilla Island.
Joe:That was kind of my first memory
Joe:of it, where we always talked about
Joe:how cool would it be to do something
Joe:together in the fishing world.
Luke:Yeah.
Luke:Because we had a trip.
Luke:It was a trip every year, and it
Luke:started somehow, our dad let us borrow
Luke:his boat for like, for a week and,
Luke:and I'd brought one of my buddies
Luke:and drove, brought one of his, we
Luke:rented out this house on the island.
Luke:You can only get two by boat.
Luke:And we had just a blast and came back
Luke:and started telling friends about it and
Luke:the next year there was eight people.
Luke:Then the year after that, there was
Luke:12 and then it got up to 20 got up
Luke:to 56 was the was the biggest but but
Luke:it was just so much fun and and it
Luke:was just fun like a lot of people.
Luke:Some people met their spouses on those
Luke:trips, it just bonded a lot of people
Luke:together and it was a blast and and
Luke:and yeah I remember just thinking like
Luke:it would be really cool to somehow.
Luke:You know, somehow do something
Luke:together professionally.
Luke:All right.
Luke:That we were in college at this
Luke:point and and it took, it was years
Luke:after where it, where it actually
Luke:transpired, but that was, yeah, I agree.
Luke:That was when the seed was planted.
Joe:And now, you know,
Joe:we've been in business.
Joe:This will be what, seven, six full years.
Joe:So going to hit your seven, somewhere
Joe:around there, six, seven years,
Luke:Almost seven as Salt Strong
Luke:but then, but then two years before
Luke:that in the retirement service
Luke:industry yeah, Joe was doing
Luke:stuff by himself and doing great.
Luke:I was in the corporate world for awhile,
Luke:seeing how much fun Joe was having.
Luke:And and, and one day he just called me and
Luke:it's like, it was a really cool experience
Luke:where get a call from brother and.
Luke:And he was, you know, I
Luke:actually need some help.
Luke:He was growing his business
Luke:faster than he can keep up with.
Luke:And I was like in a pretty cush corporate
Luke:world, but I didn't, I was at a point.
Luke:I got as high as I could.
Luke:I was in middle management at a young age.
Luke:And I couldn't get up to the next
Luke:level for like 20 years, right?
Luke:I've been doing the same
Luke:thing for a long time.
Luke:And I just didn't really, I
Luke:wasn't really interested in that.
Luke:And I was getting less and less
Luke:interested in, I should say.
Luke:And then an exciting opportunity came
Luke:to actually work with my brother.
Luke:It was in retirement services,
Luke:which I could care less about, but
Luke:but it was just a cool opportunity.
Luke:So I jumped on it.
Luke:So like, sure, let's do it.
Luke:And and that was.
Luke:That was a learning experience.
Luke:It was great.
Luke:And then we sold, yeah, sold
Luke:that company and, and started
Luke:Salt Strong with those proceeds.
John:So was that when you guys figured
John:out you know, each of your, your
John:strengths and, and how to divide, kind
John:of divide the, the labor between you?
John:Is that?
Joe:Kind of.
Joe:I, I, I wish we would have known to focus
Joe:on that quicker because that, that's
Joe:where the biggest fights happen, right?
Joe:And that, that's, it's the pros and cons
Joe:of working with a brother, family member.
Joe:Is you can get stuff out quicker.
Joe:Like, you know, you don't have to
Joe:necessarily like I was in the corporate
Joe:world, you know, for, for 10 years myself.
Joe:And I remember I'd, you'd be mad at
Joe:someone and you couldn't say anything
Joe:in the office and you didn't want
Joe:to mess with politics in the office.
Joe:So you take it home and you'd
Joe:sleep on it and you get mad and
Joe:you tell your, your spouse at home.
Joe:And sometimes it can build up to, to be
Joe:really bad and, and, and, and keep you
Joe:unfulfilled and, and and it's not healthy.
Joe:The good news about Luke and I, and
Joe:I'm hoping a lot of family members
Joe:are like this, where we don't have
Joe:any secrets, we don't hold anything
Joe:back, and I ain't sleeping on nothing.
Joe:Like, I get on the phone like, Dude,
Joe:I'm pissed off, and vice versa.
Joe:And so we get stuff out quicker, but also,
Joe:you might say stuff to a family member or
Joe:a loved one that you might regret, or you
Joe:say it more aggressively than you would.
Joe:to be subtle to a nice, you know,
Joe:co-worker so certainly pros and cons,
Joe:but back to your question, I think
Joe:the best advice I could give to anyone
Joe:would, regardless of the relationship
Joe:as a family is to figure out what your
Joe:strength is, like what you're best at.
Joe:And stay in that lane and get out
Joe:of the other person's lane, right?
Joe:Because that was where we butted heads
Joe:a lot, where he was trying, Luke would
Joe:try to do something that I was great
Joe:at, which is like sales and copywriting.
Joe:And it doesn't mean you don't ask for
Joe:advice, you do, you're still a team.
Joe:But, but you don't try
Joe:to jump in their lane.
Joe:And you know, obviously don't ever
Joe:say stay in your lane, you jerk.
Joe:That doesn't help either.
Joe:But, but, but seriously though,
Joe:if you can stay in your lane
Joe:and just be the absolute best.
Joe:And then as soon as humanly possible.
Joe:hire someone who, who fits another
Joe:weakness that you might have.
Joe:Right.
Joe:I think, I think in school, they
Joe:do one of the biggest disservices.
Joe:And I don't know, I hate,
Joe:let me take that back.
Joe:You know, it's, it's using
Joe:the word well rounded, right.
Joe:And, and that was something that our
Joe:parents taught us is you want to be
Joe:well rounded and do a lot of this stuff.
Joe:And I think that's a good way to
Joe:maybe learn what you're best at.
Joe:But to do that your entire life, I think
Joe:is a disservice to it, to a business.
Joe:It's fine.
Joe:Like become a specialist, become an
Joe:expert, become the best at whatever little
Joe:thing that, that you have definitely
Joe:give feedback and consult on the other
Joe:stuff, but become the absolute best.
Joe:And so I was, you can probably already
Joe:tell me just by the way I talk and I'm
Joe:the cheerleader, I'm the visionary.
Joe:I'm the guy that's come
Joe:up with crazy ideas.
Joe:Half of them are horrible
Joe:or more than half.
Joe:But some of them are really good.
Joe:And then we get people to implement it.
Joe:Luke is not an implementer.
Joe:Luke is a really good educator.
Joe:I mean, one of the best ever when he gets
Joe:in front of a camera, I mean, he's got the
Joe:trust, he's got the skill and he gets in
Joe:front of a camera with fishing and people
Joe:are just like mesmerized and, and, but
Joe:the problem we did for a couple of years,
Joe:remember Luke is because we're missing a
Joe:third piece, right, which is operations.
Joe:We, we literally, both of us.
Joe:Absolutely are horrible operations.
Joe:And that was when the company
Joe:would go up and then it would tank.
Joe:Cause Luke would have to get off video.
Joe:I have to get off doing my stuff and
Joe:we'd go into operations and doing
Joe:taxes and all this stupid stuff
Joe:that we both absolutely dreaded.
Joe:And as soon as we, we hired that out
Joe:and got one person that loved that.
Joe:Like we started taking off and,
Joe:and I don't even know, like
Joe:we have a CRM, they won't even
Joe:give me a username and password.
Joe:I don't know how to log in, nor do I care.
Joe:And I haven't logged in probably two or
Joe:three years, but that's good thing, right?
Joe:If you have someone that that's not
Joe:their strength, like get them out
Joe:of there, stay in their lane and let
Joe:everyone else do what they're best at.
Joe:So that I wish someone
Joe:had told us that earlier.
Joe:Maybe we heard it, but we didn't
Joe:take it seriously, but it made
Joe:all the change in the world.
Joe:And that first hire, this is something
Joe:that that Justin Tupper, he was
Joe:the founder of a company called
Joe:revolution golf sold for about
Joe:a hundred or so million dollars.
Joe:So he did pretty, pretty well,
Joe:but he said that first person
Joe:you hire needs to one fit.
Joe:You know, fit the role that you,
Joe:you're, you're not good at, right?
Joe:If it's operations for some
Joe:people, it's the opposite.
Joe:It's sales, but they need to,
Joe:to be the absolute best and
Joe:they better return a 10 X ROI.
Joe:So he says, if you pay that, you know,
Joe:the first person you hire, you might only
Joe:pay them 40, 000 as a small business.
Joe:They literally better be helping
Joe:your company make 400 grand.
Joe:Like it needs to be that big.
Joe:And if not get rid of them, like your,
Joe:your very first employee and your second
Joe:should be the two most profitable.
Joe:There is, because it's
Joe:now letting you focus.
Joe:And if they're not, like I said, get
Joe:rid of them or figure out, you know,
Joe:that maybe you don't have that, that
Joe:right, that right seat defined yet.
Joe:But I thought that was good.
Joe:And he's like, I I've seen that
Joe:happen over and over again, where
Joe:someone's like, just good enough.
Joe:And we did that.
Joe:Remember, like our first couple of
Joe:employees were not 10 X type of employees.
Joe:And the second we finally got
Joe:a couple and like, boom things
Joe:started happening real fast.
Joe:So that was really good advice.
Luke:Yeah.
Luke:Hiring smart is a huge, huge thing.
Luke:And and yeah, we learned the
Luke:hard way a little bit, but we
Luke:also learned the good way too.
Luke:It's very noticeable when you
Luke:have the right team and it's,
Luke:and it's a makes a huge impact.
John:Yeah.
John:Well, we could do a whole other
John:interview just about that.
John:I know.
John:Cause today, especially yeah,
John:everywhere I look, it's, people are
John:saying, You know, turnover and you
John:can't get good people can't keep good
John:people hiring is the biggest issue.
John:We've got plenty of business.
John:We can't get the people to do the work.
John:So that's yeah, man,
John:we've come back to that.
John:So you're talking about growing One of
John:the things in family business, one of
John:the things I saw was actually when I came
John:into the family business, there was a guy
John:already there that was wanting to grow.
John:And he saw me as a threat, you know,
John:as a family member, he, he said, he
John:felt like he could never compete.
John:So, you know, here you
John:guys are family business.
John:How do you incentivize non-family
John:members to feel like they've got
John:a career or, you know, and, and.
John:a place?
Joe:Yeah, that's a, that's a tough one.
Joe:I mean, you know, we're
Joe:still fairly young.
Joe:I mean, I've got kids, but they're
Joe:not at the point where, you know,
Joe:they're, they're able to be hired.
Joe:But, but it's interesting to even just,
Joe:I'm here in the office and I've heard,
Joe:you know, them say that before, Oh man,
Joe:we're going to get kicked out as soon
Joe:as you kids come in that it's, it's,
Joe:it's, I think it's a rational thought.
Joe:That just in people have in general,
Joe:right, because they've seen it
Joe:happen the wrong way so many times.
Joe:So right now we haven't had to face that.
Joe:I think the, I mean, some of
Joe:the best advice I've seen is
Joe:I had some friends in Atlanta.
Joe:They own one of the big anhyzer
Joe:most distributorship there.
Joe:And, and it's, those are
Joe:very clearly defined.
Joe:Like there's even rules that like
Joe:your kids are going to take this over.
Joe:It stays in the family.
Joe:So it's very, very obvious.
Joe:Like the old school, you
Joe:know, Augustus Bush rules.
Joe:I mean, it stays in the family.
Joe:Those old Anheuser Busch
Joe:distributorships, they don't
Joe:really get sold that often, but.
Joe:What I saw this guy do, his name is Mr.
Joe:Economers, is he made all, all four
Joe:of his boys, like if you guys want
Joe:to work here, you're going to start
Joe:at the very bottom for like, not just
Joe:like a couple weeks, like for a year.
Joe:And you're literally going to be
Joe:the guy who is stocking Bud Lights
Joe:in the Publix's or the Kroger's.
Joe:I mean, you're literally starting
Joe:at the bottom as a stock boy and you
Joe:got to work all the, all the way up.
Joe:And so I, I, and that's an extreme
Joe:example because everyone knew they
Joe:were literally going to take their job.
Joe:Like they were going to run the company.
Joe:Just based on, on how it's
Joe:always been been done.
Joe:But I thought that was at least
Joe:great where you're, you're making,
Joe:you know, you were family members.
Joe:If they are going to join you
Joe:start at the bottom and a couple
Joe:of them don't work there anymore.
Joe:I will say that a couple of them just
Joe:weren't a fit and really didn't love it.
Joe:And and realize only one brother
Joe:could actually CEO and, and wanted
Joe:to go start their own company.
Joe:So I, I always thought
Joe:that was just a cool way.
Joe:And I know they get a lot of respect.
Joe:Is a company there in Atlanta, who's
Joe:kind of at least done it right.
Joe:But, but that, man, that part is tough.
Joe:And those are the dynamics that, I
Joe:mean, it's a big reason, you know,
Joe:you're, you guys are focused on that
Joe:because it is it is, it is tricky.
Joe:And fortunately, you know, we haven't
Joe:had to be there, but if that happens with
Joe:either my kids or Luke's future kids sure.
Joe:Is that going to make them work for it?
Joe:You know, where we could look everyone in
Joe:the company and say, man, they deserve.
Joe:You know, this promotion or this
Joe:role or whatever it might be.
Joe:Yeah, I think, you know, at
Joe:least in my eyes, it's one of
Joe:the best ways to handle it.
John:Yeah.
John:Some, what some companies do is actually
John:require the young generation that wants
John:to come in to go work at a competitor
John:or in the industry somewhere for a
John:few years and get some experience
John:before they come in the company.
John:Yeah, so they aren't.
John:Yeah, I started out deep beaking chicken.
John:So that's another story too.
John:Yeah, I know about
John:working from the bottom.
Luke:Yeah, that's the
Luke:right way to do it that way.
Luke:I mean, whoever it is, you know,
Luke:they'll have respect from everybody
Luke:else where it's not just an entitlement.
Luke:It's actually working up the up the ranks.
Luke:So that's Definitely proper way.
John:Awesome.
John:Okay.
John:I want to watch our time here.
John:We're at 3:35.
John:So do you guys network with any
John:other family business owners?
John:Like, do you have a network
John:of family businesses per se?
Joe:I don't, but we're part of a
Joe:group called C12 which is a Christian
Joe:organization for like Christian CEOs.
Joe:And there are quite a few of of
Joe:family, actually a bunch of them.
Joe:I'd say half of them just happened to be
Joe:a family based business where it was a
Joe:second, third generation has taken over
Joe:or it's two brothers or husband and wife.
Joe:So ironically, there's
Joe:a lot of them in there.
Joe:So we're, we're, we haven't, we didn't
Joe:proactively seek that out, but it is
Joe:ironic that we've all kind of attracted
Joe:together and we meet once a month
Joe:and, and literally take the whole day.
Joe:And in a kind of a boardroom type
Joe:of meeting, shut down the phones and
Joe:there's always kind of an agenda or like
Joe:something that we're going to learn.
Joe:And then the rest of the time
Joe:we just kind of air out issues.
Joe:And a lot of times it's about family.
Joe:You know, and how do I handle this?
Joe:And and, and so it's been really,
Joe:really cool to, to see that.
Joe:And there's been some, there's been,
Joe:you know, one in our group, the two
Joe:brothers split up and they both, they were
Joe:hitting, they were bumping heads so much.
Joe:And they both had their own kind of
Joe:specialty, if you will, and thought they
Joe:were right and they literally decided
Joe:to dissolve the company and start both
Joe:started their own and they both did well.
Joe:They both have, you know, super successful
Joe:10 plus million dollar a year companies.
Joe:And they're, you know, obviously
Joe:both still friends and so it's been
Joe:really cool to kind of see that.
John:That's really cool.
John:Funny that you mentioned
John:two brothers like that.
John:The two books that I've found that
John:are written about family issues in
John:business and how to deal with them
John:are written by two brothers that
John:are both second generation of the
John:Olan Mills photography company.
John:And and they, they each
John:went their own way.
John:They both now are running coaching
John:businesses, but their own separate ones.
Joe:So Olan Mills.
John:Yeah, Olan Mills .So I was
John:gonna ask where you go for guidance
John:on, you know, how the family
John:relationships impact the business.
John:It sounds like that's that group,
John:that networking group is, is
John:what's filling that for you, right?
Joe:That's been a good one.
Joe:And then just like any relationship,
Joe:it's just open communication.
Joe:Right.
Joe:And that's what we've been
Joe:blessed because, I mean,
Joe:Luke and I are best friends.
Joe:We talk pretty much every day.
Joe:And obviously we're, you know, fishing
Joe:once a week and, you know, a lot of stuff
Joe:you can kind of talk about in the boat.
Joe:It's, it's, I don't know, something
Joe:magical about being out in the water
Joe:or out in the woods or somewhere and
Joe:you just have open conversations.
Joe:So, I mean, so much about
Joe:it's just communicating.
Joe:I mean, if you look at most divorces
Joe:in America, it, It, everyone could say
Joe:it was this or that, but it usually
Joe:started with just bad communicating
Joe:and not spending time together talking
Joe:about issues that were on your mind.
Joe:And so I, that would, I would
Joe:urge people first to just, just
Joe:talk about it and be honest.
Joe:And there's been a couple things
Joe:in C12 where we're all like, have
Joe:you mentioned this to the person?
Joe:And they're like, not yet.
Joe:And they're like, well, that's
Joe:probably the best place to start.
Joe:But it could be tough.
Joe:I mean, it could be
Joe:tough to have, you know.
Joe:tough conversations like that.
Joe:So
Luke:yeah, just being as Joe
Luke:mentioned before, and that's a good
Luke:thing about in many cases, siblings
Luke:is that it's not that the festering
Luke:is really where the damage happens.
Luke:And that seemed to happen at least,
Luke:at least in our experience, in my
Luke:experience, it seemed to happen more,
Luke:it happened more in the political or in
Luke:the corporate environment where you're
Luke:kind of afraid to kind of step on toes
Luke:or to be honest and, and forthright.
Luke:Whereas your brother, like, oh, he is,
Luke:you know I can just, he'll be mad up
Luke:if I say this for a little bit, but
Luke:we'll get over it and, and get past it.
Luke:And and I, and I think that's
Luke:been a, a, a big, a big help.
Luke:And also we have different, very different
Luke:personalities where a lot of the stuff
Luke:that he likes doing, he's best at, it's
Luke:the opposite for me and, and vice versa.
Luke:So we've been, we've been blessed
Luke:in, in that as well, where our, our
Luke:kind of likes and, and and, and core
Luke:abilities are, are kind of on different,
Luke:different sides of the spectrum
John:and complimentary.
Luke:Correct.
Luke:Yep.
John:Excellent.
John:Excellent.
John:Guys.
John:Thank you so much.
John:This has been huge.
Joe:Absolutely.
Joe:We appreciate it.
Joe:And I'm, I'm sure in a couple of years
Joe:we'll have more to share and and who
Joe:knows what, what, what will happen.
Joe:I guess we won't be bringing on any
Joe:other family members, but you never
Joe:know, you know, mom's tried to get a
Joe:job and we said, no way, because they
Joe:way over, way over qualified, of course.
Joe:So, yeah.
John:All right.
John:Awesome.
John:Well, you guys inspired me.
John:I contacted you back in:John:got, you were kind enough to give me a
John:copy of your basic, building a business
John:online course that you were doing and I
John:just really got interested in marketing.
Joe:Keep at it.
John:All righty.
John:Well, whenever we get
John:together, I look forward to it.