We have a lively conversation with with Haley and Kaleigh Dirck, twin sisters and part of a family of entrepreneurs owning multiple businesses in fields such as branding, photography, and consulting.
They share their experiences, revealing the importance of clear communication, setting effective boundaries, and seeking external help and resources to avoid getting stuck in business.
They also stress on the importance of automating and simplifying certain operational processes to reduce disputes, and underlining the benefits of running a family business, including increased family time and enhanced work-life balance.
The twins also express their desire to help other small businesses succeed and how they use their individual specialties to contribute towards this goal.
00:00 Introduction and Meeting the Twins
00:38 Family of Entrepreneurs: The Story
01:41 The Workhorse: A Tribute to Dad
03:29 The Twins’ Individual Specialties
05:22 The Power of Branding in Business
06:08 The Journey to Business Photography
10:00 The Importance of Personal Branding
14:57 The Joys and Challenges of Working with Family
23:26 The Importance of Flexibility in Business
24:03 Overcoming Challenges in Family Business
26:01 The Role of Communication in Business Success
27:19 The Importance of Outside Perspective in Business
27:39 The Role of Money in Business Conflicts
30:32 The Importance of Business Automation
31:30 The Challenges of Starting a Business
35:58 The Importance of Networking in Business
37:40 The Role of Transparency in Family Business
45:21 The Importance of Diversification in Business
46:08 Contact Information and Final Thoughts
Check out https://www.evergrowconsulting.com/ for Hayley’s business consulting services and https://www.linkedin.com/in/kaleigh-dirck-3a1812201/ to reach Kaleigh
Well, good afternoon.
Speaker:This is John and Connie Cooter with
Speaker:Celebrating Small Family Businesses.
Speaker:And we are celebrating today,
Speaker:Haley and Kaleigh Dirk.
Speaker:Now that's my left and my right.
Speaker:I think it's going to show
Speaker:up the same way, but I know,
Speaker:it's ... Kaleigh has her hair pulled
Speaker:back and Hayley has her hair down.
Speaker:No, other way
Speaker:around.
Speaker:Sorry.
Speaker:I'm going to see that's what
Speaker:happens with twins right away.
Speaker:I already did it.
Speaker:You already know the secrets out.
Speaker:You guys are twin sisters.
Speaker:Yeah, who knew?
Speaker:Now we're identical twin sisters.
Speaker:We are a family of entrepreneurs.
Speaker:Pretty much all of us, aunts, uncles,
Speaker:grandparents, all of us have owned our
Speaker:own business at one point or the other.
Speaker:And I think a lot of it has to do
Speaker:with one, not wanting to be in some
Speaker:corporate ladder nonsense, but also
Speaker:we love to help people and we found
Speaker:that the best way to help people is by
Speaker:creating a business, filling a need.
Speaker:We do that fairly well.
Speaker:Did anybody go through the
Speaker:corporate ladder , to experience
Speaker:that and pull the ripcord?
Speaker:Or was it just an avoidance?
Speaker:My mom is, is our corporate person.
Speaker:She helps us run a couple of businesses
Speaker:and she has a lot of like little side
Speaker:projects that she works on, but she,
Speaker:she has done everything from a director
Speaker:of IT to being like the, person who
Speaker:registered patients at hospitals.
Speaker:So she, she's done that
Speaker:whole like corporate ladder.
Speaker:She got her bachelor's degree just
Speaker:so she could move up and get some
Speaker:better jobs, better paying jobs.
Speaker:So she has done that.
Speaker:And then our dad he, he never
Speaker:really went into like a management
Speaker:position, but he definitely,
Speaker:he's kind of like our worker bee.
Speaker:And so he's really, really
Speaker:good at being a worker bee.
Speaker:And, but he's that consistency that
Speaker:you need in business for the workhorse.
Speaker:He is 100 percent our workhorse.
Speaker:He is, has this unbelievable work ethics.
Speaker:Like I've never met anybody like him.
Speaker:He literally works until
Speaker:he cannot go anymore.
Speaker:Like three hours of sleep,
Speaker:back up the next day.
Speaker:He, yeah, he is definitely...
Speaker:And now he's in his fifties and
Speaker:he's like, I'm not 26 anymore.
Speaker:And he makes this jokes all
Speaker:the time, but he can still, he
Speaker:can outlast this 26 year old.
Speaker:All day long.
Speaker:He is.
Speaker:He goes to his corporate job and where
Speaker:he works for a security company and he
Speaker:works anywhere between 40 to 60 hours a
Speaker:week and then he goes and supports our
Speaker:other small family business with his
Speaker:son and myself where they do custom car
Speaker:audio and he works there from anywhere
Speaker:from six to midnight every day and
Speaker:then works every Saturday and Sunday.
Speaker:Wow.
Speaker:So he's setting quite an example.
Speaker:He, yes, he has definitely given us
Speaker:like "Suck it up, buttercup" mentality
Speaker:of like, you get out there, you get
Speaker:your job done and you go home at the
Speaker:end of the day, but you still, you, you
Speaker:give it everything you got every day.
Speaker:He's a crazy one.
Speaker:I tell him all the time.
Speaker:I was like, you know, there's this
Speaker:thing called work life balance and he's
Speaker:like, yeah, but there's more work to do.
Speaker:I was like, all right, Dad.
Speaker:All right.
Speaker:That is so cute.
Speaker:You guys have each got your own specialty.
Speaker:Why don't you take turns telling me,
Speaker:telling us a little bit about what
Speaker:you do in your solo piece of it.
Speaker:It's interesting because there is so
Speaker:much creativity, like creativeness
Speaker:in both and in any business, you have
Speaker:to be creative and you have to be
Speaker:business oriented in some capacity.
Speaker:And.
Speaker:I figured out when I was in my master's
Speaker:program that both my grandmother
Speaker:and my great grandmother, one on
Speaker:either side, were bookkeepers.
Speaker:And I thought that was really interesting
Speaker:because I was like, I was in health
Speaker:care and I was really stuck and I
Speaker:didn't know what I wanted to do next.
Speaker:I knew I wanted to help people,
Speaker:but I didn't know what that was.
Speaker:And then my cousin happened to
Speaker:be the number three reseller
Speaker:of QuickBooks in the world.
Speaker:And so he turned me on to
Speaker:their training platform.
Speaker:And I got certified and
Speaker:then I fell in love.
Speaker:I fell in love with being
Speaker:able to help people.
Speaker:I'd already seen so many of
Speaker:my family businesses be built.
Speaker:They had really strong processes.
Speaker:And so people look at me all the
Speaker:time and they go, how are you a
Speaker:business consultant at 26 years old?
Speaker:I was like, I had a whole lot of examples.
Speaker:Of what not to do, what to do, what really
Speaker:helped, what saved their businesses.
Speaker:And so my brand is Evergrow
Speaker:Evergrow Consulting and I like
Speaker:businesses to be ever-growing.
Speaker:And so that's kind of my thing.
Speaker:And then my thing is she talks
Speaker:about creativeness with businesses
Speaker:and you have to have creative side.
Speaker:So I compliment hers with.
Speaker:doing business branding.
Speaker:So mine is Swan City Photography,
Speaker:where I specialize in making
Speaker:your brand tell the story.
Speaker:And so whether it's from your headshots
Speaker:to your, , logos to your other
Speaker:things, I help create that story and
Speaker:create your ever growing business.
Speaker:So are you responsible for the branding
Speaker:of all your family businesses, other?
Speaker:Pretty much.
Speaker:She does.
Speaker:She does everything from our logo designs.
Speaker:Like, she helped me design my logo.
Speaker:She helped me design, like, I'm business
Speaker:of the month at a bank this, this month.
Speaker:She helped me design all of
Speaker:my marketing materials for it.
Speaker:Even down to our social media
Speaker:posts, she'll help us post
Speaker:everything that we need.
Speaker:She'll take our headshots.
Speaker:My dad and brother got into a magazine.
Speaker:She was sponsored in the
Speaker:magazine as the photographer.
Speaker:It came out really super cute actually.
Speaker:So she, she definitely takes it, like all
Speaker:the things that we do well, she captures
Speaker:it and captures it well and then brands
Speaker:us to, to speak to our target audience.
Speaker:Excellent.
Speaker:Great teamwork.
Speaker:Wow.
Speaker:So Kaleigh, we, we know kind
Speaker:of how Haley got into it, but
Speaker:how did you find this niche?
Speaker:So I went to school for graphic
Speaker:design straight out of high school.
Speaker:I had previously fallen in
Speaker:love with photography and just
Speaker:always had a knack for it.
Speaker:And I always had a camera in my hand
Speaker:since I was probably 12 years old.
Speaker:And then I had a coworker who
Speaker:was doing second shooting and I
Speaker:was really interested in shooting
Speaker:full time and learning about a
Speaker:business culture and again, how to
Speaker:help people and capture memories.
Speaker:And because the memory is, you know,
Speaker:worth a picture is worth a thousand
Speaker:words, but what does that memory say?
Speaker:And so that's kind of where I came
Speaker:into it was capturing people's
Speaker:events and things like that.
Speaker:But then I was like, with my
Speaker:brother's company and my sister's
Speaker:company and my aunt's company have.
Speaker:I learned very quickly that there's a
Speaker:whole lot of photographers out there
Speaker:ready to capture your firstborn.
Speaker:But there ain't a whole lot of
Speaker:photographers out there ready to
Speaker:capture your business and create you
Speaker:a story that you are like minded.
Speaker:And that will bring in your ideal client.
Speaker:And there's tons of marketers out there.
Speaker:But the marketers don't do the
Speaker:individualized branding of yourself
Speaker:to present to somebody else.
Speaker:Because a small business is oftentimes
Speaker:just the person who owns it.
Speaker:It's not a big huge team.
Speaker:It's usually, you know, a
Speaker:husband and wife like you all.
Speaker:And and you might have a couple
Speaker:other people on your team and that
Speaker:usually you get 10 employees maybe.
Speaker:And that's why we all
Speaker:fall in love with them.
Speaker:And so I kind of found my way to
Speaker:businesses and have been loving being
Speaker:able to support them ever since.
Speaker:Wow, very cool.
Speaker:I guess you're talking about capturing
Speaker:the story and I'm thinking about
Speaker:Google business page and the fact
Speaker:that there's, , room for continuous
Speaker:updates to keep that fresh and to
Speaker:keep Google, , showing your business.
Speaker:Do you do some of that as well?
Speaker:I do.
Speaker:I, encourage people.
Speaker:So I'll go kind of through their
Speaker:analytics with them, and then I'll
Speaker:give them advice on how to update that.
Speaker:So whether it's I go through
Speaker:all of their social media.
Speaker:So when I do a consultation with somebody,
Speaker:I look at their logo, their Google My
Speaker:Business, the backing of their social
Speaker:media is like Facebook and Instagram.
Speaker:Even if they're do Pinterest or Nextdoor
Speaker:or some of the other less popular,
Speaker:but I'm still out there marketing
Speaker:ways or, you know, communication ways,
Speaker:there's some sort of social media.
Speaker:I look at all of that and
Speaker:I give tips on each one.
Speaker:Based on my experience with each one,
Speaker:and I hope that I can get more calls and
Speaker:for you guys and for each client and I
Speaker:give them advice on what analytics are
Speaker:showing and seeing how they can improve.
Speaker:And then if I can't personally
Speaker:help them, I find them
Speaker:like a website designer or
Speaker:somebody who can help with their
Speaker:SEO and things on the back end.
Speaker:Nice.
Speaker:Well, way more than just
Speaker:photography, I'm hearing.
Speaker:Way, way more.
Speaker:Yeah.
Speaker:So you get the photography part of
Speaker:it, which is the piece that I love.
Speaker:She did.
Speaker:She's really great about it, but there's,
Speaker:there's a fundamental business advice.
Speaker:So when I talk about businesses
Speaker:in general, I talk about who
Speaker:you want to connect with.
Speaker:So like you and I, we're a B2B.
Speaker:We're business to business oriented.
Speaker:Our, our ideal client is a business owner.
Speaker:We don't want the Joe Schmo on the
Speaker:street that has a family that, that
Speaker:we really want to talk about a budget.
Speaker:We want to talk about mindset.
Speaker:We want to talk about mindfulness.
Speaker:We want to talk about what's stopping
Speaker:you from getting to that next level.
Speaker:What's been the thing that's like,
Speaker:that's hurting you all this time and
Speaker:you don't know how to get past it.
Speaker:Right.
Speaker:That's what the consulting side does it.
Speaker:That's what the coaching side, the
Speaker:business development side does to it.
Speaker:And so when you can team up with people
Speaker:like us and people like you guys, where
Speaker:we kind of get you out of your own way.
Speaker:Well, they're like,
Speaker:well, I hated pictures.
Speaker:That's the biggest comment I get for
Speaker:photography and for branding is that
Speaker:I hate being in front of the camera.
Speaker:And I said, That's, is that you?
Speaker:Yep, see?
Speaker:And it's one of the worst comments I get.
Speaker:But here's the reality.
Speaker:Your brand is yourself.
Speaker:Especially when you become the business.
Speaker:The business is part of your identity.
Speaker:The business will be that thing
Speaker:that builds you generational wealth.
Speaker:That you will pass on to your children.
Speaker:It is your legacy that is left behind.
Speaker:Otherwise, you wouldn't have
Speaker:started it in the first place.
Speaker:And, and, and in that
Speaker:sense, take the picture.
Speaker:Be the brand.
Speaker:Be the identity.
Speaker:Be the reason why people want to
Speaker:come into the room and talk to you.
Speaker:And when we talk about RGA, we talk
Speaker:about the Kuder Consulting Group.
Speaker:We talk about how Connie and John comes
Speaker:into a room and they light up the space.
Speaker:Because you guys are the brand.
Speaker:You guys help people.
Speaker:You are easy to identify.
Speaker:And so one of the things that I love
Speaker:about you guys coming and joining us on
Speaker:a regular basis is you are so memorable.
Speaker:We definitely don't ever forget you.
Speaker:No, that's for sure.
Speaker:Welcome.
Speaker:Well, thank you.
Speaker:Yes, and I yeah I love that you just
Speaker:said that because one of the things
Speaker:in our education about marketing and
Speaker:what we listen for and watch for.
Speaker:And when I just heard somebody
Speaker:yesterday say that they were, we were
Speaker:doing introductions around the room.
Speaker:And one person is in the
Speaker:financial advisory space.
Speaker:And there were three or
Speaker:four others in the room.
Speaker:And this person said, what makes
Speaker:me different is that I really care.
Speaker:And I thought, Oh, dear, sweetie,
Speaker:we need to help you with that.
Speaker:There's a lot of branding
Speaker:there that could use some help.
Speaker:We don't even do that.
Speaker:But yeah, I mean, forget what that sort
Speaker:of says about the other people, you
Speaker:know, implies about the other people.
Speaker:There was no intention of that.
Speaker:But we also heard a lady
Speaker:one time as a realtor.
Speaker:She stood up and said, What makes me
Speaker:different is that I'm I'm a Realtor.
Speaker:I'm a member of the National
Speaker:Association of Realtors.
Speaker:That and a hundred bucks
Speaker:a year will get you that.
Speaker:Makes you different from maybe, you
Speaker:know, a photographer, but yeah, so,
Speaker:so that personal brand that when
Speaker:you're talking, , one of my favorite
Speaker:questions is if I was to line you up
Speaker:with 15 of your competitors in the
Speaker:same, that work in the same industry
Speaker:as you do, What makes you stand out?
Speaker:Right!
Speaker:So for me, for bookkeeping,
Speaker:for me, I don't hand people
Speaker:back a profit and loss sheet.
Speaker:I won't hand it back to
Speaker:you and say, here you go.
Speaker:My response to you is
Speaker:how do your numbers work?
Speaker:Why are they working?
Speaker:Why are they not working?
Speaker:What's your next goal?
Speaker:Like, I will never just hand you
Speaker:back your books and say, here you go.
Speaker:Have a nice day.
Speaker:My response is, how do we
Speaker:make you more profitable?
Speaker:Are you, are you charging enough?
Speaker:Are you like, are you even up to market?
Speaker:You know how many estheticians
Speaker:I've redone pricing on just
Speaker:because they weren't up to market.
Speaker:Wow.
Speaker:And they, they're, they're selling
Speaker:themselves short at 50, 60 bucks an hour
Speaker:when they should be pricing their selves
Speaker:anywhere from $95 to $250 an hour for
Speaker:certain types of, of services or facials
Speaker:because those products are expensive.
Speaker:So it's not their time
Speaker:that they're paying for.
Speaker:It's the products and they
Speaker:don't even realize it.
Speaker:And is it because they don't realize
Speaker:what the market is or that they're afraid
Speaker:to charge market and lose customers?
Speaker:They're afraid.
Speaker:So especially specifically in
Speaker:Lakeland, they're afraid to
Speaker:charge market and lose customers.
Speaker:But I've noticed is that every single
Speaker:one of them have gone to a loyalty
Speaker:program where that if they buy three or
Speaker:more services at a time, they get a, the
Speaker:person gets a certain percentage off,
Speaker:which winds up being back down a little
Speaker:bit higher than their original prices.
Speaker:They still give them that 10,
Speaker:15, or 20 percent back in a tip.
Speaker:They're still making the 95 an hour.
Speaker:It's not hurting them one bit.
Speaker:And now they're getting
Speaker:reoccurring services.
Speaker:And so they built businesses based
Speaker:on loyalty instead of building
Speaker:businesses based on scarcity.
Speaker:Well, getting back to the family
Speaker:part of it, what do you guys love
Speaker:most about working with family?
Speaker:I love that.
Speaker:I saw a statistic the other day that
Speaker:says when we move out of state that we
Speaker:see our family 1000 times more in our
Speaker:lifetime, like 1000, like just 1000 times.
Speaker:That's it.
Speaker:And what I love about working with
Speaker:family is it takes the barrier
Speaker:out of conversating with them.
Speaker:Our lives get busy.
Speaker:We get out of touch.
Speaker:We kind of get so busy
Speaker:that we just disconnect.
Speaker:What business makes you do.
Speaker:You don't get an option for it
Speaker:is it makes you communicate.
Speaker:It makes you conversate.
Speaker:It makes you connect with them on a
Speaker:daily basis, six, seven times a day.
Speaker:Sometimes depending on
Speaker:what you're working on.
Speaker:I mean, I call Kaleigh every
Speaker:day to talk about business.
Speaker:Yes.
Speaker:And when we weren't doing businesses,
Speaker:we probably talk once a week.
Speaker:And so what I find is
Speaker:it ups our connectivity.
Speaker:It increases our, our communication.
Speaker:And I love seeing her let's be real.
Speaker:Kaleigh, what about you?
Speaker:What do you love most?
Speaker:I want to say that my relationship with
Speaker:my family has always been a strong one,
Speaker:but there are moments where oftentimes
Speaker:helps us create boundaries and stick
Speaker:to boundaries and learning another
Speaker:person's work type or work ethic.
Speaker:Like I know, Me and my brother, if we
Speaker:don't have food, it's not a good day.
Speaker:It's not going to be a good day.
Speaker:I know that if we don't get lunch by
Speaker:a certain time and like just knowing
Speaker:things, and I guess, and when you work
Speaker:in the office, you see, you know, your
Speaker:coworkers, you can get used to that.
Speaker:But when you, you have your family
Speaker:there, it's, you know, another person
Speaker:to help take on responsibilities,
Speaker:do the caretaker role for, you know,
Speaker:the whole household kind of thing.
Speaker:But in this work, in case it's
Speaker:the whole work world, you know.
Speaker:And so definitely with communication
Speaker:and just earning relationships that are
Speaker:sometimes tougher in our life anyways.
Speaker:I don't know about you, if you've
Speaker:ever had, you know, a tough moment
Speaker:with your mom or dad and you're
Speaker:like, Oh my God, I want to kill
Speaker:you as the child or the parent.
Speaker:And we've worked through those.
Speaker:And you know, at the day, we still call
Speaker:each other and it's like, Hey, by the
Speaker:way, we have other stuff that happened.
Speaker:And you know, still do
Speaker:the whole update thing.
Speaker:So I definitely say I get more
Speaker:quality time with all of them.
Speaker:Nice.
Speaker:It sounds like you guys have found
Speaker:some healthy ways to take those
Speaker:challenges and pull appreciation
Speaker:for each other out of them.
Speaker:Ultimately when you work through
Speaker:them, you see, you see the person
Speaker:has more than just that family role.
Speaker:Yes, and that's really nice, too, because
Speaker:I know if I called my brother right now,
Speaker:one, he's going to pick up the phone
Speaker:because he's going to think it's business
Speaker:related and he's going to make money.
Speaker:And two, and or two, he's
Speaker:going to be like, well, she's
Speaker:calling, it must be important.
Speaker:But before it would be like, Oh,
Speaker:she's just calling to chat and
Speaker:maybe ignore the phone call or
Speaker:my dad's kind of the same way.
Speaker:Like he'd be busy during the day
Speaker:and now he answers every phone call.
Speaker:He's like, Hey, are you good?
Speaker:Is the business good?
Speaker:Are we good?
Speaker:I'll be like, everything's fine.
Speaker:Just call me when you get a
Speaker:second and then click and hang up.
Speaker:And so it definitely makes for
Speaker:like funnier conversations too.
Speaker:You know, you get the customers and you're
Speaker:like, Oh yeah, that customer came in and
Speaker:you know, that guy was just sweeter than
Speaker:ice cream and you, you got to treat him
Speaker:good when he comes back kind of thing.
Speaker:And so we get to have those kind of.
Speaker:Relationships with customers and they get
Speaker:to know us as a family and they eat it up.
Speaker:They love it.
Speaker:They love that we're all there together
Speaker:and they really enjoy our, you know,
Speaker:banter back and forth with each other that
Speaker:you maybe wouldn't get in the workplace.
Speaker:That's true.
Speaker:You don't there's a level
Speaker:of trust there, right?
Speaker:And I think they're jealous too.
Speaker:They think about where they work
Speaker:and they say, man, I wish I could
Speaker:have that much fun where I go.
Speaker:And it makes us human and it gives
Speaker:them a good reason to connect with us.
Speaker:And it gives them, they can
Speaker:identify in their own lives.
Speaker:They think that, man,
Speaker:this family is doing it.
Speaker:They've, they've beat out the obstacles.
Speaker:They have achieved kind of a work life
Speaker:freedom in the, in the sense that.
Speaker:Like, when we want to take off
Speaker:a week, we close the businesses
Speaker:for a week and we leave.
Speaker:Granted, are we necessarily
Speaker:working, you know, making money?
Speaker:No, but has it happened where,
Speaker:where it works out because the
Speaker:next month is busier than the month
Speaker:prior because we took that break?
Speaker:Absolutely.
Speaker:And there's moments where,
Speaker:you know, we can take off to
Speaker:go to doctor's appointment.
Speaker:Not everybody can do that with their work.
Speaker:I'm sure you, you guys
Speaker:worked in corporate as well.
Speaker:And you guys, you had children while
Speaker:you worked in corporate, correct?
Speaker:No, no, no.
Speaker:My corporate career was
Speaker:at the end of my career.
Speaker:And mine was at the beginning.
Speaker:Well, hey, well then y'all worked out.
Speaker:Yeah.
Speaker:Oftentimes, like my brother before he
Speaker:opened Swan's Feet Customs, he had an
Speaker:electrician job where he literally worked
Speaker:like 16 hours a day for somebody else.
Speaker:And so he, he couldn't spend a whole lot
Speaker:of time with his family anyways, and he
Speaker:wasn't making very much money anyways.
Speaker:And he, and he hated it.
Speaker:He, he, he wound up like opening the
Speaker:Swan City customs was a blessing for
Speaker:him because now when the kids have
Speaker:soccer games on Saturdays and Sundays,
Speaker:he goes to every single soccer game.
Speaker:He goes to every single soccer practice.
Speaker:Every single graduation.
Speaker:It doesn't, it doesn't matter if my
Speaker:dad's not able to cover the shop, then
Speaker:Kaylee and I will go and cover the shop.
Speaker:So it has really been nice to, to find
Speaker:this balance, not only with our, with our
Speaker:businesses, but in our, in our lives to
Speaker:be able to go and enjoy the moments that
Speaker:are important that should be enjoyed that
Speaker:we probably wouldn't have been able to.
Speaker:So for instance, my grandmother
Speaker:came into town for the weekend.
Speaker:I took the entire weekend off to go spend
Speaker:with her and make sure we went to the
Speaker:beach and make sure we spent time because
Speaker:the last time that our grandparents
Speaker:were here were it was the last time.
Speaker:Like, and so it's nice to be able to
Speaker:control that schedule without having to
Speaker:be like, oh my God, what am I missing?
Speaker:Yeah, no, I totally second that.
Speaker:You know, I was fortunate enough
Speaker:to be in a family business
Speaker:where I could take the time off.
Speaker:So I never missed a school program
Speaker:or a game or any of that stuff.
Speaker:I was always there.
Speaker:And, and your parents
Speaker:were always there too.
Speaker:And I, I think our kids
Speaker:probably took it for granted.
Speaker:I don't know.
Speaker:But but I know there and I, and I've
Speaker:seen the other side I worked with.
Speaker:Yeah, I did work with people that weren't
Speaker:able to, you know, in that corporate
Speaker:world and and ask time off to take
Speaker:their kid to the doctor or, you know, be
Speaker:concerned about the status of their job.
Speaker:When something was going on at home when
Speaker:they needed really needed, you know,
Speaker:that moral support and emotional support.
Speaker:Now they're having to worry
Speaker:about two things instead of one.
Speaker:And that's, that's sad, but that's,
Speaker:that's what I liked about family.
Speaker:Yeah.
Speaker:Cause kids I'll tell you, and
Speaker:you probably know this yourself.
Speaker:You're close enough to this.
Speaker:You don't remember it at
Speaker:the times they were there.
Speaker:You remember the times
Speaker:they've worked there.
Speaker:Absolutely.
Speaker:And I think like, as even as
Speaker:kids, we didn't get to do a lot of
Speaker:extracurricular activities because
Speaker:our parents were working corporate
Speaker:jobs then and our parents didn't get
Speaker:off until 6 or 7 o'clock at night.
Speaker:So, we actually had a family friend
Speaker:of ours, a teacher who would take us
Speaker:back and forth after school because
Speaker:she lived around the corner from us.
Speaker:Which I don't know if that would
Speaker:be allowed nowadays, but we did.
Speaker:We had a teacher who was kind enough to
Speaker:take us to all of our, our TSA and all
Speaker:of our extracurricular FBLA, you know,
Speaker:stuff because that's what they did.
Speaker:And and that was the only reason
Speaker:why we got to participate.
Speaker:Right until we were much older in
Speaker:high school and we could drive and we
Speaker:were able to go to do theater after
Speaker:school and then we had after school
Speaker:jobs that we went to and mom just
Speaker:gave us the keys and we went off.
Speaker:We went.
Speaker:Yeah.
Speaker:So, but we couldn't do that until we
Speaker:had vehicles and rides for ourselves.
Speaker:And I'm sure most kids are like that,
Speaker:especially when their parents don't
Speaker:have that ability, but it's like I have
Speaker:a, I have a client of mine and she's,
Speaker:she has a 14 year old daughter and she
Speaker:takes off at 11:30 every weekday during
Speaker:the summer to take her to gymnastics.
Speaker:And she can do that because
Speaker:she owns her own business.
Speaker:There you go.
Speaker:Nice.
Speaker:She just walks out that
Speaker:time and takes her.
Speaker:And I think those are hours in our
Speaker:lives that we don't ever get back.
Speaker:That's correct.
Speaker:That's correct.
Speaker:So what's the challenge that you
Speaker:all overcome in your journey?
Speaker:As a family or individual?
Speaker:Well, you know.
Speaker:Yeah, y'all are a little bit different.
Speaker:Work together and and individually.
Speaker:So I don't know, just, you know, is there
Speaker:is there a challenge that that you've
Speaker:overcome that other family owners might
Speaker:relate to that, you know, that would be,
Speaker:I think, I think communication is key.
Speaker:I think finding a mentor is key.
Speaker:I think finding a business coach is key.
Speaker:Getting out of your own way
Speaker:is super duper important.
Speaker:I think when you come it.
Speaker:At something from an outside perspective,
Speaker:and you're having other people validate
Speaker:somebody else's like opinions and
Speaker:beliefs and a sense of we should
Speaker:run the business this way because
Speaker:this process flow makes more sense.
Speaker:Or these are the 10 steps that
Speaker:you need to take to run inventory.
Speaker:I think that that has a lot to do
Speaker:with overcoming specific obstacles in
Speaker:business, because what it takes to grow
Speaker:$100,000 business is not what it takes
Speaker:to grow a half a million dollar business.
Speaker:That's correct.
Speaker:So they're getting the Dad and Trevor
Speaker:really have They have really grown
Speaker:to the next stage where they need to
Speaker:start tightening up some areas, some
Speaker:expertise areas to help them grow to
Speaker:that next level which is one of the
Speaker:things that we've been working on as of
Speaker:lately as a family, as a family, we've
Speaker:all hopped in and said, okay, this,
Speaker:this process cannot stay like this.
Speaker:It's inventory in this case.
Speaker:This process cannot stay like this.
Speaker:How do we fix it?
Speaker:We, you know, correctly do stuff
Speaker:going forward and how do we
Speaker:manage this if we get employees?
Speaker:Cause we're to that stage where
Speaker:we're going to start hiring
Speaker:people who are not family members
Speaker:and that becomes a difficult.
Speaker:You know, thing to train somebody else,
Speaker:you know, and so Our thing is in our
Speaker:family it beaks down to communication.
Speaker:I'm not an expert in car audio things.
Speaker:I'd like to be an expert on car audio
Speaker:things But there's days when I just I'm
Speaker:not gonna know something that you know
Speaker:my dad who has you know, 30 plus years
Speaker:experience in it or my brother who's you
Speaker:know, got almost 20 years experience.
Speaker:And at this point, cause he's been
Speaker:doing it since he was grasshopper.
Speaker:And so there's just moments where,
Speaker:you know, we really got to communicate
Speaker:with one another about a customer or
Speaker:project, or, you know, communicate
Speaker:across and how to teach somebody
Speaker:else, how to, you know, train another
Speaker:person to be, you know, another you.
Speaker:And I know that I have a twin
Speaker:and like that kind of translates.
Speaker:To, you know, well, you
Speaker:do have another, you.
Speaker:No, we're a little different.
Speaker:And so I think also taking a step
Speaker:back and not being mad at them because
Speaker:you're, they're their family and, and
Speaker:understanding that everybody's opinion
Speaker:and everybody's thoughts have, have space.
Speaker:Mm-hmm.
Speaker:so you can feel a certain way all
Speaker:day long and understand that those
Speaker:feelings and emotions are valid.
Speaker:Mm-hmm.
Speaker:, but sit down and say, Hey.
Speaker:We can come at this from a solution
Speaker:point instead of a problem point.
Speaker:And so like we have right team
Speaker:meetings and we sit down and we
Speaker:ask everybody's opinion on it.
Speaker:Especially at the shop.
Speaker:I say, you know, what do
Speaker:you want to do with this?
Speaker:What money do you want to spend?
Speaker:How do you want to, you know,
Speaker:what's my budget for this?
Speaker:Mainly most people's pain
Speaker:points are over finances.
Speaker:Every point in time, somebody's
Speaker:feelings are gonna hurt, get hurt,
Speaker:hurt over a dollar or $2 or $250.
Speaker:It's always gonna be about
Speaker:money no matter what.
Speaker:And you're always gonna feel
Speaker:stressed and pressure when you're
Speaker:trying to make a business work
Speaker:when there is limited finances.
Speaker:And you sometimes have to learn to be
Speaker:creative or put the dollars in the right.
Speaker:spot.
Speaker:And there's always gonna
Speaker:be an argument about that.
Speaker:It doesn't matter how good
Speaker:of communicators you are.
Speaker:It doesn't matter.
Speaker:Somebody's gonna get yelled at
Speaker:and somebody's gonna, you know,
Speaker:yeah, constructive disagreement,
Speaker:I think, is exactly what it is.
Speaker:And you gotta, you gotta make sure that
Speaker:you get your opinions or your opinions.
Speaker:But we all have one.
Speaker:And it is super important to not
Speaker:get overwhelmed or angry even
Speaker:because there is an opinion.
Speaker:There's a path.
Speaker:You will always find the path.
Speaker:If it's meant to be, it
Speaker:will work out, I promise.
Speaker:But there are things in this world,
Speaker:like inventory, where you have
Speaker:to do it a certain way or you get
Speaker:in trouble by the powers that be.
Speaker:The Department of Revenue,
Speaker:the sales tax people, the IRS.
Speaker:And so what, where I always start
Speaker:is from a place of logic, right?
Speaker:In any business, I put,
Speaker:start from a place of logic.
Speaker:Well, while this is costing us
Speaker:money, is it, is it the, is it?
Speaker:How should we be doing it legally, right?
Speaker:Because a lot of people don't
Speaker:understand, even in their state,
Speaker:their, their county or their
Speaker:city, what kind of laws there are.
Speaker:So are you required to have
Speaker:a business license in, in, in
Speaker:Pinellas, Polk, Hillsborough?
Speaker:Are you required to have a business
Speaker:license in the state of, of, or in the.
Speaker:City of Lakeland in the city of Tampa,
Speaker:checking those basic boxes first, and
Speaker:then getting into, okay, now we have
Speaker:this big thing like inventory, and
Speaker:we're not really managing it well,
Speaker:well, Square creates a barcode system
Speaker:that you can scan a picture item.
Speaker:And as long as you put all the items in,
Speaker:and you have a barcode, and you type in
Speaker:the price of the inventory, and you pull
Speaker:a report once a month, then you're done.
Speaker:It's that simple.
Speaker:That sounds like a best
Speaker:practices kind of logic.
Speaker:You start with a, you've got a decision
Speaker:tree that starts with, you know, what's,
Speaker:what's the law, what's legal, like what's,
Speaker:what are the requirements, and then what
Speaker:are best practices, and then what are we
Speaker:going to do, what are we going to try.
Speaker:Right?
Speaker:Because sometimes practices don't
Speaker:work in a business and you've got
Speaker:to try stuff and find out what
Speaker:works and then try something else.
Speaker:Exactly.
Speaker:And I think the other thing is, is
Speaker:finding ways to automate in business
Speaker:that take the decision making out of it.
Speaker:Then you don't have things to
Speaker:argue about because it's automated.
Speaker:Exactly.
Speaker:I love that.
Speaker:Yeah, because the, you know, you say
Speaker:decision making, but I, I know in practice
Speaker:a lot of times it's, it's more moods,
Speaker:you know, at once, like doing that today.
Speaker:Exactly.
Speaker:And so when you automate the process
Speaker:or make it super easy or super simple,
Speaker:then there's no reason to argue or
Speaker:complain or discuss it any further.
Speaker:It's either automatically taken
Speaker:care of, or the process is
Speaker:so simple that it, there's no
Speaker:reason why it can't be followed.
Speaker:Very cool.
Speaker:Yeah, that's fabulous.
Speaker:Anything you wish, go
Speaker:ahead, sorry, Kaylee.
Speaker:Sorry, pain points for other things, I'm
Speaker:Do you wanna do us That's, do you want
Speaker:us, us to talk about it individually?
Speaker:That's good.
Speaker:We could go on for hours
Speaker:and we, we, but we won't.
Speaker:. . Is there anything about being that you
Speaker:in a family business, that you kind
Speaker:of grew up in a family business, so
Speaker:this may not apply, but that you know
Speaker:now that you wish you'd known earlier?
Speaker:Like, is there any discovery
Speaker:that you made along the way?
Speaker:So in our community in Lakeland, there
Speaker:are not a ton of resources on how to get
Speaker:started, what to do, where to go, who
Speaker:to contact, what demographics to search.
Speaker:There is not a ton of resources.
Speaker:If we had known now what we like,
Speaker:known then what we know now, we
Speaker:wouldn't have struggled so hard.
Speaker:And I think when you, and I know
Speaker:Orlando created something and I
Speaker:know Lakeland is working on creating
Speaker:something, find the resource in your
Speaker:community, search it out, find a mentor,
Speaker:find somebody who's done it before.
Speaker:Because what happens is we spent
Speaker:so many years, literal years,
Speaker:trying to figure out the best way.
Speaker:Like we had, when we first started,
Speaker:and granted I'm a bookkeeper now
Speaker:and what I do, we didn't know when
Speaker:taxes were due for our businesses.
Speaker:We had no idea and it's another
Speaker:thing is like you can go to the CPA.
Speaker:But the CPAs half the time only help
Speaker:you so far and you're like, give me
Speaker:this document and this document, but you
Speaker:don't, you don't even know what those are.
Speaker:And you're like or our big
Speaker:thing was tangible taxes with.
Speaker:The county and we had moved locations
Speaker:and we ended up with multiple bills,
Speaker:bills for these tangible taxes
Speaker:based on these multiple properties.
Speaker:But our business had moved.
Speaker:There was no multiple properties.
Speaker:There's only one property.
Speaker:And And it wound up costing them
Speaker:several thousand dollars to get
Speaker:fixed because we were beyond the
Speaker:timeframe and didn't know it.
Speaker:And it was just finding, so part of the
Speaker:moving was to update the records with
Speaker:the county or the, the taxing authority
Speaker:so that that didn't happen, right?
Speaker:Yeah, exactly.
Speaker:And we, we went ahead and we did
Speaker:the update and all that, but because
Speaker:we didn't have the knowledge that
Speaker:we have now and went through that,
Speaker:somehow they created us a second.
Speaker:account number into the first account
Speaker:number and we didn't realize this
Speaker:until later on and it was a whole mess.
Speaker:Not one or two, they had three.
Speaker:Did you find, what resource did you
Speaker:find that, that you could recommend?
Speaker:Is there, is there one like at SBDC?
Speaker:So it, so RGA is a good resource
Speaker:just because it's, it does, it
Speaker:kills two birds with one stone.
Speaker:You have a ton of business owners in RGA
Speaker:that know what they're doing for this.
Speaker:particular community.
Speaker:So finding a networking group
Speaker:always is a great resource.
Speaker:There's I think SCORE is national.
Speaker:And so SCORE is a really
Speaker:nice resource because it's
Speaker:typically free in communities.
Speaker:Honestly, go to a local church.
Speaker:Is a good place to start because
Speaker:they're gonna be business
Speaker:owners should go to church.
Speaker:I'm gonna tag in there.
Speaker:Go to the resources.
Speaker:So if you're opening a business,
Speaker:go to your local, go to your
Speaker:local cities page or town page.
Speaker:So ours is Lakeland.
Speaker:gov.
Speaker:And so go to there and they have a
Speaker:business section and they have a business
Speaker:they're Laker Chamber of Commerce and
Speaker:there's a merge, which is for millennial.
Speaker:It's like their millennial group.
Speaker:Almost.
Speaker:It's like the 25 to like 45 range.
Speaker:It's typically the business
Speaker:owner that's in emerge, emerge.
Speaker:But the other thing is go to the
Speaker:county, whatever county you're in call.
Speaker:They have a.
Speaker:business department.
Speaker:And then the state also
Speaker:has business department.
Speaker:Now, if you go there and you get no
Speaker:answers, look for people who are business
Speaker:consultants or who help businesses.
Speaker:So like in my case, I helped lots of
Speaker:businesses become a business because
Speaker:they're like, I don't even know what
Speaker:I want to name my company because.
Speaker:I know what I want to do, but
Speaker:I don't know what to call it.
Speaker:And I don't know where my story is going.
Speaker:So that's kind of where my
Speaker:photography business comes in play
Speaker:is like, I help them find a name.
Speaker:I help them register their
Speaker:LLC, you know, do those things.
Speaker:But also, you know, typically a bookkeeper
Speaker:or a CPA, oftentimes can help with some
Speaker:of that leading information as well.
Speaker:Nice.
Speaker:Okay, cool.
Speaker:Do you guys interact with other family
Speaker:businesses that are outside your family?
Speaker:So I go to a networking group.
Speaker:I go to several networking groups.
Speaker:And one of the things that I found
Speaker:is that a lot of our leaders in our
Speaker:community actually own businesses.
Speaker:They've been in business
Speaker:owners for a very long time.
Speaker:But I'm also finding that, like.
Speaker:We, we have a security company and
Speaker:one of the networking groups I go
Speaker:to, it's her husband and herself
Speaker:who, who are the business owners and
Speaker:they've been doing it for 20 years.
Speaker:I find that one of the other leaders
Speaker:who leads it, they're an insurance
Speaker:agent and her husband's a realtor.
Speaker:So like they've been doing
Speaker:family business for a long time.
Speaker:What I do love about going
Speaker:to these networking groups.
Speaker:Is most small business owners are going
Speaker:to have some sort of family aspect.
Speaker:So whether it's their son, daughter,
Speaker:grandchild helping out, or whether
Speaker:it's their sisters and brothers or
Speaker:parents I have found that once you
Speaker:start a family, once you start a
Speaker:business, your family kind of follows.
Speaker:And, and that's what we've seen in
Speaker:our case is like every one of us
Speaker:steps in my, our parents are divorced
Speaker:and my mom will still go help my, my
Speaker:dad and brother run their business.
Speaker:Like, if that's if they needed somebody
Speaker:to go sit in on Saturday, she would go do
Speaker:it.
Speaker:And it relates back down to that we
Speaker:are all in small business to build
Speaker:a business to support our families.
Speaker:And so most families recognize
Speaker:that and help as much as possible.
Speaker:Okay, great.
Speaker:That's that's what I was wondering because
Speaker:when I was You know, it's a different
Speaker:situation maybe, but in our business,
Speaker:my father was very private about the
Speaker:business and he was like, don't talk about
Speaker:our business to, to outside the family.
Speaker:And so, and the family was, there was
Speaker:no, there was no, you know, you, you
Speaker:guys have talked about having mentors
Speaker:and getting, you know, fresh eyes and,
Speaker:and, and outside ideas and all that.
Speaker:And, and other than the CPA and the
Speaker:lawyer that were trusted, you know,
Speaker:and, and I mean, we were dealing
Speaker:with second generations there and.
Speaker:You know, we had an insurance agent that
Speaker:we've been I'm we're now dealing with
Speaker:the second generation of that been using
Speaker:the same family for insurance for 40
Speaker:years plus so outside that very close
Speaker:circle, there was nobody to talk to I
Speaker:was afraid to talk to anybody because
Speaker:I was afraid I was going to reveal.
Speaker:So I couldn't compare notes with
Speaker:anybody and I just I feel like there
Speaker:is an aspect of family business that
Speaker:can be, if the family has that sense
Speaker:of privacy, protecting their privacy,
Speaker:that it can be very isolating.
Speaker:And so, you know, in asking about
Speaker:networking, I'm wondering if
Speaker:you run into, you know, people
Speaker:that are experiencing that.
Speaker:I so because I come and I and I
Speaker:think this is a Kaleigh and I thing.
Speaker:So, if you sit down with us, you
Speaker:typically tell us your life stories.
Speaker:Yeah, that's true.
Speaker:People are not shy.
Speaker:I, I don't know if it's
Speaker:because we're very disarming.
Speaker:We're, we're 4'10, 4'11, dark
Speaker:hair, blue eyes, pale skin.
Speaker:I don't know if it's because I was
Speaker:told the other day that we look like
Speaker:puppies, but we really are lions.
Speaker:So we're very disarming.
Speaker:And so a lot of times, one, I
Speaker:ask leading questions that will
Speaker:get me to that next answer.
Speaker:But most of the time I, I can, I
Speaker:went through the Starbucks drive
Speaker:thru like three months ago and this
Speaker:lady told me that her kid was sick
Speaker:and that she was having a rough day.
Speaker:And she's like, I'm so sorry.
Speaker:I haven't told this to anybody all day.
Speaker:And I was like.
Speaker:It's okay.
Speaker:It's fine.
Speaker:You, you know, I hope your, your kid feels
Speaker:better and that you have a better day.
Speaker:And here's an extra tip.
Speaker:And that has just been the
Speaker:story of our whole lives.
Speaker:Like people will and she's giggling.
Speaker:Connie is literally giggling.
Speaker:This happens to Connie, our
Speaker:son, our youngest son teases her
Speaker:all the time because people would
Speaker:tell her their life stories online
Speaker:and they're like, can we hug you?
Speaker:Like they feel this like personal
Speaker:relationship and we're like,
Speaker:it's really interesting.
Speaker:Cause we, we are asked all the time
Speaker:if we, if they want the twin hug.
Speaker:So it's, it's, it's a thing.
Speaker:They feel like extra loved or
Speaker:something about the twin hug.
Speaker:I don't know.
Speaker:Anyways but yeah,
Speaker:But it's really interesting because
Speaker:we'll be standing in the middle of
Speaker:the grocery store and this dude will
Speaker:be like, man, I'm having a bad day.
Speaker:And they'll start talking to us and
Speaker:we're like, do you want a twin hug?
Speaker:And it will change their whole day
Speaker:because we're like, did you want a hug?
Speaker:And they're like, yeah.
Speaker:Of course we want to hug, but
Speaker:it's the basic human connection.
Speaker:And I think that's what businesses
Speaker:ultimately do is it connects us together.
Speaker:Good, bad and ugly.
Speaker:And it can really break people
Speaker:apart, but I think that if you
Speaker:can kind of get past some of the
Speaker:arguments and mostly about money.
Speaker:If you can get good financial
Speaker:footing and good financial education
Speaker:and literacy, I think that makes
Speaker:all the difference in the world.
Speaker:I think what people sometimes
Speaker:fail to do in family businesses
Speaker:is they get so private.
Speaker:They don't reach out for help and they
Speaker:get, and they get into a predicament
Speaker:where their business is failing and
Speaker:they have no idea how to save it.
Speaker:And now they're because it's too late.
Speaker:And it's too late and it's too late
Speaker:and the other thing is some of that
Speaker:comes with generations as you both are
Speaker:familiar with your parents did it totally
Speaker:different than you did and your kids will
Speaker:do it totally different than you all do.
Speaker:And so, our generation and.
Speaker:You know, for Haley and I, we were
Speaker:very much taught to be very open and
Speaker:we were taught to be very transparent
Speaker:and that's something that, you know,
Speaker:we were nurtured into as we were always
Speaker:transparent, you know, most time with
Speaker:finances in our household, we were
Speaker:transparent, you know, with conversation
Speaker:and communication in our household.
Speaker:You know, everything from boys to, you
Speaker:know, money and finances to business.
Speaker:And that's how we have businesses and
Speaker:multiple of them at 26 is because we did
Speaker:have so much transparency growing up.
Speaker:And I think that generational divide
Speaker:of like her, you know, my parents.
Speaker:We're maybe a little more secretive
Speaker:with their parents or maybe a little
Speaker:bit more secretive with the, you
Speaker:know, their businesses and didn't
Speaker:reach out to resources until, and
Speaker:one of the things that I think a lot
Speaker:of us are starting to understand is
Speaker:wealthy families talk about money.
Speaker:All the time.
Speaker:Wealthy families talk about money.
Speaker:They talk about how they
Speaker:got to their next step.
Speaker:They talk about what they're
Speaker:doing, what they're setting
Speaker:up in trust for their kids.
Speaker:They talk about what college
Speaker:they're going to go to.
Speaker:They talk about what career
Speaker:they're going to get.
Speaker:All from a very young age.
Speaker:When we talk about when the average
Speaker:family who makes 40 to 60, 000 a year,
Speaker:you think they're talking about money?
Speaker:Absolutely not.
Speaker:They're avoiding it because they don't
Speaker:have enough money to cover the bills.
Speaker:So why talk about it?
Speaker:Why bring it up?
Speaker:And you have no expectations of going
Speaker:to college and et cetera, et cetera.
Speaker:And you're on your own or trade school
Speaker:or what's going to be your career path.
Speaker:Those are not topics of conversation.
Speaker:No.
Speaker:And and.
Speaker:One of the things that my parents did
Speaker:is that they did for both of us is we
Speaker:talked about career paths early on so
Speaker:so early on like that time we were like
Speaker:11 we're like what are we going to go
Speaker:to we I wanted to be a chef when I was
Speaker:10 like they bought us cooking supplies.
Speaker:We were 10 years old they bought us aprons
Speaker:and timers and egg separators and you name
Speaker:it we were cooking and Yeah, all by 10.
Speaker:And then by 15 I wanted to be a
Speaker:CEO of a non for profit hospital
Speaker:because my mom worked for the
Speaker:healthcare system and she loved it.
Speaker:And now I'm, and I wanted to
Speaker:be a CEO by the time I was 28.
Speaker:I'm a CEO by the time I was 26.
Speaker:So we a little different
Speaker:field, but it worked out.
Speaker:Yeah.
Speaker:So I think Kaleigh's always
Speaker:wanted to be a photographer.
Speaker:We she's always loved it.
Speaker:We even went to the art Institute to
Speaker:like tour the photography industry
Speaker:and they're there at like 15 or 16.
Speaker:Our mom took us over there
Speaker:and it was really impressive.
Speaker:And my response was photographers
Speaker:don't make any money.
Speaker:I'd looked at the statistics then, and
Speaker:they really unless you got into a specific
Speaker:field, they didn't make a ton of money.
Speaker:Branding, on the other hand, makes a
Speaker:lot of money, and so it can be a very
Speaker:successful career path, and then if you
Speaker:have a team to build on to, I think every
Speaker:business needs a team, point blank period.
Speaker:That's the other thing, is don't have
Speaker:your family do every single thing, because
Speaker:if something happens to you in your
Speaker:business, or something happens to you
Speaker:outside of your business, the reality is,
Speaker:you have to have people trained, skilled,
Speaker:in order to take over that business.
Speaker:So whether that's family who's grieving,
Speaker:you have to have other people willing to
Speaker:step in and, and kind of handle things
Speaker:until they get back on their feet.
Speaker:And so now by not putting all your eggs
Speaker:in one basket, always dependent on those
Speaker:family, finding people who can learn the
Speaker:business, who can train with you while
Speaker:you still pass it down to family members.
Speaker:It doesn't have to be the end all be all.
Speaker:Wise words.
Speaker:Very good.
Speaker:So you guys I'm gonna say,
Speaker:where can people contact you?
Speaker:Is evergrowconsulting.
Speaker:com the, the central point?
Speaker:Or, or I know you've also got Swan
Speaker:City Signings and Swan City Title
Speaker:Office and Swan City and Swan City
Speaker:and Swan City Trailer Rentals.
Speaker:One of those have its own website
Speaker:and separate brand and Absolutely,
Speaker:so you can contact any of
Speaker:those pretty much at a dot com.
Speaker:So Evergrow Consulting is my
Speaker:business and you can email me
Speaker: Speaker:Find me on evergrowconsulting.
Speaker:com.
Speaker:I'm listed on Google.
Speaker:You can always give me a call there.
Speaker:And then Kaylee, her
Speaker:Swan City Photography.
Speaker:Let me take a look.
Speaker:I was just letting her go, guys.
Speaker:So Swan City Photography, you can
Speaker:reach me at my first name assist.
Speaker:So it's K.
Speaker:A.
Speaker:L.
Speaker:E.
Speaker:I.
Speaker:G.
Speaker:H.
Speaker:Assist a S.
Speaker:S.
Speaker:I.
Speaker:S.
Speaker:T.
Speaker:at gmail.
Speaker:com or call me by my cell
Speaker:phone number at 863 660 6814.
Speaker:Or Google me on Google
Speaker:at Swan City Photography.
Speaker:The other businesses are all
Speaker:just like swancitytrailerrentals.
Speaker:com.
Speaker:You can reach out through email or.
Speaker:Through phone through their
Speaker:signings is the same thing.
Speaker:Phone or email through swancitysignings.
Speaker:com or and swan city
Speaker:title is swancitytitleco.
Speaker:com.
Speaker:Again, phone number, email there,
Speaker:and swan city customs, just google.
Speaker:Wonderful.
Speaker:Well, I'll make sure I get all this in
Speaker:the in the show notes for this episode.
Speaker:And yes, I'll, I'll send you,
Speaker:I'll send you an email with all
Speaker:of the information written that'd
Speaker:be wonderful written out for you.
Speaker:Thank you.
Speaker:But like, let, let's not make
Speaker:it harder than you needs to be.
Speaker:Let's, let's give you the information.
Speaker:So Perfect.
Speaker:Just put it in the, in the podcast
Speaker:notes and, and call it a day.
Speaker:Thank you so much.
Speaker:Well, this has been an immense pleasure.
Speaker:Oh, absolutely.
Speaker:For spending this time with us.
Speaker:And we learned so much, not
Speaker:just, you know, about you, but
Speaker:about your business and, and how
Speaker:you two work and it's been fun.
Speaker:So thank you so much for having us.
Speaker:Yes.
Speaker:Very inspiring.
Speaker:Thank you.
Speaker:We look forward to seeing what
Speaker:you're like in your next steps.
Speaker:Yes, we will.
Speaker:We will be growing immensely
Speaker:over the next couple of years.
Speaker:So I my personal goal goal is
Speaker:to be in every single state
Speaker:in the next three years.
Speaker:I'd like a client from every single state.
Speaker:We'll be watching.
Speaker:Awesome.
Speaker:Thank you for president
Speaker:or emperor or something.
Speaker:I don't know if I want to
Speaker:take it that far to be clear.
Speaker:Maybe later on.
Speaker:You know, thank you again.
Speaker:We appreciate it.
Speaker:Awesome.
Speaker:Thank you guys.
Speaker:Thanks.
Speaker:Bye.
Speaker:Bye.
Speaker:Bye.
